---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Edit alert rules

# Edit alert rules {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Modify alert rules to fine-tune monitoring criteria and thresholds.

## Before you begin

Role required: sn_dex.admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Administration icon (![]()).
3. Select Configure on the Alert rules card.  
   The list of alert rules appears.
4. Select the name of the alert rule that you want to update.
5. Modify the values as needed, selecting Next to navigate between the pages.
6. Select Update.  
   Note:  
   If you edit an existing alert action or proactive resolution, the changes are saved even if the alert rule is closed without saving.
{#edit-metric-rules__steps_gsr_pxv_d1c}

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