---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Turn off application monitoring

# Turn off application monitoring {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Disable the monitoring of an application in situations where monitoring is causing performance issues or interfering with the functionality of the application.

## Before you begin

Confirm that the DEX plugin (sn_dex) is installed.

Role required: sn_dex.admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Administration icon (![]()).
3. On the Application management card, select Configure applications.  
   The list of monitored applications appears.
4. Select the check box next to the application name that you want to turn off.
5. Select Turn off metrics monitoring in the Actions drop-down list.  
   The monitoring of the application is turned off.

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