---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Devices

# Devices {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Access the Device tab to obtain detailed information on each device, including user assignment status, last login timestamp, matching assignments, device status, active alerts, and incidents.

To access the Devices tab, navigate to WorkspacesService Operations Workspace and select the Devices icon (![]()) in the primary navigation pane.

The device view is segregated into All devices  and  Devices by ACC status  tab. The All devices tab provides the device details such as its
assigned user, last logged user details, last logged-in user location, matching assignments, active alerts, and incidents.

The Devices by ACC status tab displays device status, indicating whether each device is active or inactive, the status of host data collection, and other relevant device information.

Use the  View agents table  button to see detailed agent lists and attributes.  
For more details on each field, see [Devices list](https://servicenow-prod.fluidtopics.net/ImnY1N2L3Ry6gWuJEEV4yw "The Devices page provides information on your organization devices, the device assigned user, last login, matching assignments, status, active alerts, and incidents.").  
Note:  
Select a device to view the device details page. Similarly, select a device on the user details page to view specific information about the device. For more details on a user's device, see [Device details](https://servicenow-prod.fluidtopics.net/gCr_ils7hPWilyZ_F1AXxg "Device details in Service Operations Workspace provide operational status and configuration information for devices in your environment. Use this view to review asset tags, serial numbers, model IDs, manufacturers, and connected component details for a selected device.") and related subtopics.

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