---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# DEX Administration

# DEX Administration {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The DEX
Application and Device Health Administration tab provides you with essential tools to manage and monitor the system.

To access the Administration tab, navigate to WorkspacesService Operations Workspace and select the Administration icon (![The Administration icon.]()) in the primary navigation pane.  
Note:  
To view the Administration tab, you must have the sn_dex.admin role.

Use the DEX Administration tab to monitor and manage applications. Use Application management, Agent policies, User roles, System compliance, Metric rules, File management, Windows registry management, Remedial Actions, and Administrator cards to find more information. Track Agent Client Collector installations in Agent health. For more information on each card, see [Administration cards](https://servicenow-prod.fluidtopics.net/5pIWHdNEnG5gx17qiorvPA "Use the administration cards to monitor and manage applications, policies, users, administrators, metric rules, and devices with Agent Client Collector installed. View compliance policies and manage DEX users and administrators from a single location.").

[View Desktop Assistant usage metrics](https://servicenow-prod.fluidtopics.net/No~E6K9rZNymX4_0xj9DPQ "As a DEX administrator, view Desktop Assistant usage metrics of end users.") to monitor your Desktop Assistant connection status verifying communication with the ServiceNow instance. For more information on Desktop Assistant, see [Use DEX Desktop Assistant](https://servicenow-prod.fluidtopics.net/waaSlg5432VQGuLOv36HaQ "Use DEX Desktop Assistant to get quick access to self-service and diagnostic tools, notifications about outages and announcements, and support resources.").

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