---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# DEX remedial actions

# DEX remedial actions {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create and manage your custom remedial actions from Check Definitions.
* **[Remediate an issue on the device](https://servicenow-prod.fluidtopics.net/jhW4Vl4twsEbyxwmZWjqLA)**   
  You can create a remedial action or modify an existing one once you configure the remedial action framework. Remedial action enables you to trigger an action on the impacted device.
* **[Create a remedial action](https://servicenow-prod.fluidtopics.net/90N3Krt56b2OJ2tzKaH8Qg)**   
  Create your custom remedial actions from Check Definitions to resolve end-point related issues using Playbook.
* **[Creating and executing a PowerShell script-based remedial action](https://servicenow-prod.fluidtopics.net/bs0am7gYyNvc3p2eFmD9rQ)**   
  A custom remedial action can be created using a PowerShell script packaged in an Agent Client Collector (ACC) plugin and executed on endpoint devices through a check definition.
* **[DEX system tables for remedial actions](https://servicenow-prod.fluidtopics.net/aFRkhhQek9a3QLpzRPVgAQ)**   
  Definitions for any remedial action are predetermined based on the rules and criteria that store configuration settings for remedial actions. Each execution of the remedial action is maintained in the DEX tables to track the progress of remedial action executions.
* **[Terminate a process on your device](https://servicenow-prod.fluidtopics.net/5FOAdLOxy2APUKuFYm5E4A)**   
  Terminate a process on your device to boost performance and free up valuable resources for smoother operation.
* **[Monitor or cancel remedial actions in DEX device page Playbook](https://servicenow-prod.fluidtopics.net/5GfTP5Of2x7B69uH8SzWWQ)**   
  Use the Playbook Experience to view current and past remedial actions executed from different sources, and monitor or cancel actions initiated from the device page Action library.