---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Alert rules

# Managing DEX alert rules {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create, activate, and edit alert rules for your organization.
* **[Creating a metric rule](https://servicenow-prod.fluidtopics.net/mO7R5Y6nn5OP8eIR3n~DIw)**   
  You can create a metric rule to establish criteria and thresholds for performance metrics, enabling timely alerts and proactive system management.
* **[Creating an event rule](https://servicenow-prod.fluidtopics.net/3Peg2GezwScOc5xAdnS~vQ)**   
  You can create an event rule to establish criteria and thresholds for performance, enabling timely alerts and proactive system management.
* **[Edit alert rules](https://servicenow-prod.fluidtopics.net/9Cqh3qqh_A3V_qnxe95aJw)**   
  Modify alert rules to fine-tune monitoring criteria and thresholds.
* **[Activate or deactivate alert rules](https://servicenow-prod.fluidtopics.net/5NjLfjmUMgdgTwibd~yv4g)**   
  Activate or deactivate alert rules to streamline monitoring and adapt to changing needs, enhancing operational efficiency.
* **[Delete alert rules](https://servicenow-prod.fluidtopics.net/3iAYxClHyiuS0Vzoz_anxg)**   
  Remove alert rules to adjust monitoring criteria and thresholds.