---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Deactivate DEX alert grouping

# Deactivate DEX alert grouping {#ariaid-title1}

Release version: Australia  
Updated August 25, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Deactivate DEX alert grouping to enable individual alert visibility, aiding in detailed analysis and targeted response.

## Before you begin

Role required: sn_dex.admin

## Procedure

Perform one of the following options.

| Options | Actions |
| System Properties table \[sys_properties\] | Open the property sn_dex.alert.correlation_rule.device.period and in the Value field, enter 0. |
| Alert Correlation Rules | Under AllEvent ManagementRulesAlert Correlation Rules, in DEX Metric Correlation Rule, clear the Active check box. |
|-|-|

{#deactivate-alert-group__choicetable_hm4_cgv_1bc}

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