---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Custom insights report form

# Custom insights report form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Custom insights report gives you an ability to create a custom insights report for metrics collected across your digital space.
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| Field | Description |
|-|-|
| Device or application drop-down menu | Selects a device or application performance. |
| Latest | Specifies the most recent metrics data available. |
| Point in time | Limits the report to a specific date and time. |
| Date and time for report | Determines specific date and time for the collected results. Available when you select the Point in time option. |
| Select metric | Selects a metric for the query |
| Select operator | Selects an operator to apply to the metric query. Options include equals, greater than, less than, and other comparison types. |
| Enter value | Contains the threshold value for the metric |
| Filter by Department | Limits report results to devices or applications associated with a specific department. |
| Filter by Device List | Limits report results to devices that belong to a predefined device list. |
| Filter by Operating System | Limits report results to devices running a specific operating system. |
| Reset query | Clears all selections and filters to start a new query. |
| Export | Downloads the report results in a file format for external use or analysis. |
| View results | Runs the query and displays matching metrics data based on your selections and filters. |
[ ]

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