---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create check definition for remedial action

# Create a check definition for a custom remedial action {#ariaid-title1}

Release version: Australia  
Updated March 11, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create a check definition and link it to the Agent Client Collector (ACC) plugin to enable the ACC agent to run a custom remedial action.

## Before you begin

* [Create an ACC plugin package](https://servicenow-prod.fluidtopics.net/m6dKIS2GdM7z_Htnl44~8g "Package a PowerShell script, a Ruby script, and an execution allowlist into an Agent Client Collector (ACC) plugin to run remedial actions on endpoints from the platform.")
* [Sign and verify the ACC plugin](https://servicenow-prod.fluidtopics.net/_3wloDu4i~P7sJM2e9~~ug "Create a self-signed certificate for an Agent Client Collector (ACC) plugin and verify the signature to enable validation of the signed plugin on endpoint devices.")
* Upload the signed ACC plugin tar.gz file to the ServiceNow instance. For more information, see [Create and edit Agent Client Collector plugins](https://www.servicenow.com/docs/access?context=create-edit-assets&version=australia&pubname=australia-it-operations-management&ft:locale=en-US).
{#create-check-def-remedial-actions__ul_ygz_qfh_43c}

Role required: admin

## Procedure

1. Navigate to AllAgent Client CollectorConfigurationsCheck Definitions.
2. Select New.
3. On the form, enter a name for the check definition in the Name field.  
   For example, custom-script-check.
4. Select the check type to define how the output is processed after running the check definition.
   1. In the Check type field, select the Lookup using list icon ![]() to navigate to the Check Types page.
   2. Select the check type from the list.
   {#create-check-def-remedial-actions__substeps_es3_qqb_43c}
5. In the Command field, enter the name of the .rb script included in the ACC plugin package.  
   For example, custom-script.rb.  
   Note:  
   For information about creating a check definition with input parameters, see [Create a check definition](https://www.servicenow.com/docs/access?context=acc-api-check-def&version=australia&pubname=australia-it-operations-management&ft:locale=en-US).
6. From the When to send the check results drop-down list, select when to send check results.
7. In the Plugins field, integrate the plugins in the ACC plugin package with the check definition.
   1. Select the Unlock plugins icon ![]().
   2. In the Select target record field, select the Lookup using list icon ![]() and select the plugin or type the plugin names.  
      For example, acc-f-commons and acc-dex-custom.
   3. Select the Lock Plugins icon ![]().
   {#create-check-def-remedial-actions__substeps_ywn_1dc_43c}
8. On the form, fill in the remaining fields.  
   For a description of the field values, see [Agent Client Collector check definition page](https://www.servicenow.com/docs/access?context=check-definition-form&version=australia&pubname=australia-it-operations-management&ft:locale=en-US).
9. Select Submit.

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