---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Components installed with Desktop Assistant

# Components installed with Desktop Assistant {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Several types of components are installed with activation of the Desktop Assistant
\[sn_dex_desktop\] plugin, including user roles and tables.

## Roles installed {#components-installed-with-desktop-assistant__section_ilk_jw3_dxb}

{#components-installed-with-desktop-assistant__table_jlk_jw3_dxb__entry__3}

| Role title \[name\] | Contains roles | Description |
|-|-|-|
| Desktop Assistant administrator \[sn_dex_desktop.admin\] | sn_dex_desktop.user | Responsible for managing configurations and resolving any issues that may arise within the application. |
| Desktop Assistant user \[sn_dex_desktop.user\] | * sn_incident_read * sn_change_read {#components-installed-with-desktop-assistant__ul_jdv_bzj_dxb} | Responsible for using Desktop Assistant. They do not have the ability to configure any items within the application. |
[ ]

{#components-installed-with-desktop-assistant__table_jlk_jw3_dxb}

## Tables installed {#components-installed-with-desktop-assistant__section_mlk_jw3_dxb}

{#components-installed-with-desktop-assistant__table_nlk_jw3_dxb__entry__2}

| Table | Description |
|-|-|
| Desktop Assistant \[sn_dex_desktop_app\] | Registry of the application. Administrators can go to this table to update the title of Desktop Assistant. |
| Desktop Assistant Card \[sn_dex_desktop_app_card\] | Records the card that is shown on Desktop Assistant. This is a base table for all card types. |
| Desktop Assistant Section \[sn_dex_desktop_app_section\] | Defines a section of the UI that acts as a container for the cards. |
| Desktop Assistant Tab \[sn_dex_desktop_app_tab\] | Defines different tabs that are present on the UI app, where each tab contains multiple sections. |
| Desktop Assistant App to Tab Mapping \[sn_dex_desktop_app_to_tab_mapping\] | Records a mapping between application and tabs. |
| Desktop Assistant Installation \[sn_dex_desktop_exp\] | Records information about installation and usage of the Desktop Assistant application. |
| Hyperlink Card \[sn_dex_desktop_hyperlink_card\] | Card type to define hyperlinks. |
| Records View Card \[sn_dex_desktop_records_view_card\] | Card type to define what records to view. |
| Record Creator Card \[sn_dex_desktop_record_creator_card\] | Card type to define record creator with intended fields. |
| Section to Card Mapping \[sn_dex_desktop_section_to_card_mapping\] | Specifies all the cards in the given section. |
| Tab to Section Mapping \[sn_dex_desktop_tab_to_section_mapping\] | Specifies all the sections with in a page in a tab content. |
[ ]

{#components-installed-with-desktop-assistant__table_nlk_jw3_dxb}