---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Change metrics collection frequency

# Change metrics collection frequency {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change how often the DEX metrics are collected for specific criteria.

## Before you begin

Role required: sn_dex_admin

## Procedure

1. Navigate to WorkspacesService Operations Workspace.
2. In the primary navigation pane, select the DEX Administration icon (![]()).
3. In the Device and application configuration section, select Manage policies on the Agent policies card.
4. Select the policy for which you want to modify the frequency.
5. In the policy record, select Edit in Sandbox.  
   Note:  
   Make sure you're editing in the correct application.
6. In the Check Instances related list, select the name of the appropriate instance.
7. In the Override interval(sec) field, update the value as needed.
8. Select Update, then select Return to Policy.
9. Select Republish.

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