---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Customize home page

# Customize Desktop Assistant home page {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Modify the Desktop Assistant home page as required.

## Before you begin

Confirm
that the DEX
Desktop Assistant \[sn_dex_desktop\] application has been installed. For more information, see [Install Application and Device Health](https://servicenow-prod.fluidtopics.net/3Ei~nK2qqh_Lci8rn9XW7A "Digital End-User Experience (DEX) is available with activation of the Digital End-User Experience [sn_dex] plugin. You must have the admin role to install the DEX product [sn_dex]. During installation, Application and Device Health is included as a component in DEX.") and [Download and install Desktop Assistant](https://servicenow-prod.fluidtopics.net/dI4Ux4b0gNBb2xc~OSTTmw "Download and install Desktop Assistant by using operating system-specific installer commands, Desktop Assistant installers, or endpoint management solutions.").

Role required: sn_dex_desktop.admin

## Procedure

1. Navigate to AllDesktop AssistantConfigurationApplication.  
2. On the Desktop Assistant form, edit the required fields.  
   {#change-home-page-title__table_ufz_4j2_dxb__entry__2}

   | Field | Description |
   |-|-|
   | Title | Title of the home page. |
   | Description | Brief overview of the content and purpose of the product. |
   | Employee Center URL | URL to the Employee Center where employees can access important resources, information, and tools related to their work. |
   | Notifications enabled | Option to enable or disable the notification bell icon. |
   | Theme | Option to apply theme to the Desktop Assistant application. The default theme is Employee Center (EC) Theme. You can customize themes by modifying specific CSS variables. For more information, see [Customize themes for Desktop Assistant](https://servicenow-prod.fluidtopics.net/N6Gm0QKasEd_bp_wRS6vpw "Customize themes for the Desktop Assistant application by applying available themes or modifying specific theme CSS variables to align with your organization's branding."). |
   | Virtual Agent enabled | Option to enable or disable the chat icon. |
   [ ]

   {#change-home-page-title__table_ufz_4j2_dxb}
3. **Optional:** Customize the logo for the Desktop Assistant home page.  
   Note:  
   * By default, the ServiceNow logo is applied. The base system logo measures 253  px by 73  px.
   * When uploading a custom company logo, make sure it does not exceed the maximum supported size of 10 rem by 5 rem (approximately 160 px by 80 px).
   {#change-home-page-title__ul_ejn_5yj_kjc}
   1. In the Logo field, select Update.
   2. Select Choose File and select an image from your system.
   3. Select OK.
   4. **Optional:** To delete the logo, select Delete in the Logo field.
   {#change-home-page-title__substeps_a3c_2wm_nhc}
4. Select Update.
{#change-home-page-title__steps_tgc_m3t_lwb}

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