---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# DEX Application and Device Health pages

# DEX
Application and Device Health pages {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Get information and entry point into different Digital End-User Experience
Application and Device Health features by exploring tabs within the application.

Navigate to WorkspacesService Operations Workspace and select one of the tabs in the primary navigation pane.

Navigate to WorkspacesService Operations Workspace and select one of the tabs in the primary navigation pane.
{#accessing-pages__table_z5q_1cj_f1c__entry__2}

| Page | Description |
|-|-|
| [Landing page](https://servicenow-prod.fluidtopics.net/OTaYoIk_m8GD9yMbJN1_xg "The DEX landing page serves as the starting point for the information on the total number of alerts, impacted devices, and a device world map.") | The landing page offers access to information on active alerts, impacted devices, active devices, and the devices world map. |
| [DEX Insights](https://servicenow-prod.fluidtopics.net/qOcsUuJrsP3anVJZEuCNmQ "The Digital End-User Experience (DEX) Insights tab provides access to the battery health, compliance, system performance, and system time reports, enabling you to track user devices and take remedial actions. Use the Insights reports to gain early information about issues before they can slow down the users.") | The Insights page provides a simplified view for device performance, compliance, user interactions, and network health to help you identify issues and remedies before they slow users down. |
| [Applications](https://servicenow-prod.fluidtopics.net/HogYJX3unbhYPyj3FVqm7Q "Manage the active applications in your organization to enhance user productivity and engagement. The Application list serves as a central hub, offering visibility into monitored applications. Access details such as the name of an application, its type, the number of alerts and incidents associated with each of those applications, and impacted users.") | The Application list provides insight into monitored installed and web applications, the quantity of incidents and alerts linked to each application, and impacted devices for each application. |
| [Devices](https://servicenow-prod.fluidtopics.net/Zhg9Z4IG5SBMDaJuOmoEUw "Access the Device tab to obtain detailed information on each device, including user assignment status, last login timestamp, matching assignments, device status, active alerts, and incidents.") | The Device list provides information on the device, its assigned user, last login, matching assignments, status, active alerts, and incidents. |
| [Device details](https://servicenow-prod.fluidtopics.net/gCr_ils7hPWilyZ_F1AXxg "Device details in Service Operations Workspace provide operational status and configuration information for devices in your environment. Use this view to review asset tags, serial numbers, model IDs, manufacturers, and connected component details for a selected device.") | The Device details page provides information on the device, its assigned user, last logged-in user details and location, matching assignments, status, active alerts, incidents, and host data collection. |
| [DEX Administration](https://servicenow-prod.fluidtopics.net/G4HfBkAH8KGlE8RVYeC7Fg "The DEX Application and Device Health Administration tab provides you with essential tools to manage and monitor the system.") | The Administration page provides tools for application management, agent policies, metric rules, active users, administrator count, agent downloads, service status, usage metrics, and system compliance. |
[Table 1. Digital End-User Experience Application and Device Health pages]

{#accessing-pages__table_z5q_1cj_f1c}

*[\>]: and then