---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Manual configuration mode in DevOps

# Manual configuration mode in DevOps {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
As an alternative to making a connection using the standard setup process, you can use manual configuration mode to set up a webhook manually.

For example, if you do not have admin privileges for a tool (to allow automatic configuration the webhook URL), you can send an email to the admin of the tool requesting the ServiceNow instance be added to the webhook. Once the
instance is added, you can Enter Manual Configuration Mode and change the Connection state field to Connected (to connect manually).  
This way you only need read-only permission to the tool. Once the connection is made, click Exit Manual Configuration Mode.  
Note:  
The Connection state field can only be edited in manual configuration mode.  
All planning, coding, and orchestration tool connections support manual configuration mode.  
Note:  
Connection state automatically changes to disconnected if there is a change in configuration, such as URL, credentials, alias, type, or MID Server settings.