---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Updates after improvement initiative creation from integrated applications

# Updates after improvement initiative creation from integrated applications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
UI changes display on the source application record and on the initiative record when you create an improvement initiative from an integrated application.
* Benchmarks  
  {#ui-updates-initiative-from-app__table_lxz_wys_lfc__entry__2}

  | Benchmarks recommendation candidate | Improvement initiative |
  |-|-|
  | Create Improvement Initiative related link is replaced by the CIM number related link once an improvement initiative is created. | Benchmarks recommendation KPI is added to the Improvement KPI field on the Goals tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_lxz_wys_lfc}
* Coaching  
  {#ui-updates-initiative-from-app__table_nxz_wys_lfc__entry__2}

  | Coaching opportunity | Improvement initiative |
  |-|-|
  | Improvement Initiatives related list is added that contains the improvement initiative (CIM) record. | Coaching opportunity record to which the improvement initiative is linked is added to the Source/Parent field in the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_nxz_wys_lfc}
* Configuration Management Database (CMDB)  
  {#ui-updates-initiative-from-app__table_pxz_wys_lfc__entry__2}

  | Remediate Duplicate Tasks record | Improvement initiative |
  |-|-|
  | Improvement Initiatives related list is added that contains the improvement initiative (CIM) record. | Remediate Duplicate Tasks record to which the improvement initiative is linked is added to the Source/Parent field in the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_pxz_wys_lfc}
* Demand Management  
  {#ui-updates-initiative-from-app__table_rxz_wys_lfc__entry__2}

  | Demand record | Improvement initiative |
  |-|-|
  | Improvement initiative (CIM) record is set in the Improvement field. | Demand record to which the improvement initiative is linked is added to the Source/Parent field in the Details tab. Note: When the improvement is closed, the demand record is set to complete. |
  [ ]

  {#ui-updates-initiative-from-app__table_rxz_wys_lfc}
* Governance, Risk, and Compliance  
  {#ui-updates-initiative-from-app__table_txz_wys_lfc__entry__2}

  | Issue record | Improvement initiative |
  |-|-|
  | Improvement Initiatives related list is added that contains the improvement initiative (CIM) record. | Issue record to which the improvement initiative is linked is added to the Source/Parent field on the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_txz_wys_lfc}
* Incident Management  
  {#ui-updates-initiative-from-app__table_vxz_wys_lfc__entry__2}

  | Incident record | Improvement initiative |
  |-|-|
  | You must customize the Incident form to show the Improvement Initiatives related list that contains the improvement initiative (CIM) record. | Incident (INC) record is added to the Source/Parent field on the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_vxz_wys_lfc}
* Problem Management  
  {#ui-updates-initiative-from-app__table_wxz_wys_lfc__entry__2}

  | Problem record | Improvement initiative |
  |-|-|
  | You must customize the Problem form to show the Improvement Initiatives related list that contains the improvement initiative (CIM) record. | Problem (PRB) record is added to the Source/Parent field on the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_wxz_wys_lfc}  
  The following are the corresponding states of the Problem record and the Improvement Initiative.{#ui-updates-initiative-from-app__table_xxz_wys_lfc__entry__2}

  | Problem record state | Improvement initiative state |
  |-|-|
  | Open | New |
  | Pending change | In Progress |
  | Closed/Resolved | Closed |
  [ ]

  {#ui-updates-initiative-from-app__table_xxz_wys_lfc}
* Survey Management  
  {#ui-updates-initiative-from-app__table_yxz_wys_lfc__entry__2}

  | Survey definition record | Improvement initiative |
  |-|-|
  | Improvement Initiatives related list is added that contains the improvement initiative (CIM) record. | Survey definition (Assessment Metric Type \[Survey view\]) record is added to the Source/Parent field on the Details tab. |
  [ ]

  {#ui-updates-initiative-from-app__table_yxz_wys_lfc}
{#ui-updates-initiative-from-app__ul_kxz_wys_lfc}