---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Create improvement initiatives from integrated applications

# Create improvement initiatives from integrated applications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Create improvement initiatives from applications integrated with Continual Improvement Management to enable planning, implementation, monitoring, and impact assessment of improvements in a centralized framework.

## Before you begin

Role required: sn_cim.improvement_requester

## Procedure

1. Navigate to the application's records list.  
   For example, navigate to AllBenchmarksRecommendation SetupAll to open the Benchmarks records list.
2. Find and open the record from which you want to create an improvement.  
   Note:  
   Records of applications integrated with CIM display the Create Improvement Initiative link in the Related Links section.
3. Select Create Improvement Initiative in the Related Links section.
4. Enter the field values in the Improvement Initiative form.  
   For more information, see [Improvement field descriptions](https://servicenow-prod.fluidtopics.net/C853gMQyA5yMFmEdn9zXrA "Improvement Initiative form and related field descriptions.").
5. Select Submit.

## Result

The improvement initiative is created and UI changes display on the source application record and on the initiative record. For more information, see [Updates after improvement initiative creation from integrated applications](https://servicenow-prod.fluidtopics.net/petXUUCzBjnNyGKKeoT19A "UI changes display on the source application record and on the initiative record when you create an improvement initiative from an integrated application.").

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