---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Setting up Slack for communication

# Setting up Slack for communication {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Slack spoke requires creating a custom app on your Slack account to generate OAuth
2.0 tokens for the Slack spoke.

For more information, refer to [Set up Slack spoke](https://www.servicenow.com/docs/access?context=set-up-slack&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).