---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Creating change approval policies

# Creating change approval policies {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the change approval policy to create change approval definitions and the change
approval policy workflow to control the approval process for a change request.
* **[Create approval definitions](https://servicenow-prod.fluidtopics.net/TgagZuczmXsEqI7Df2jxlw)**   
  Use approval definitions to define a set of criteria that are evaluated automatically before the policy is marked as approved.
* **[Create change approval policies](https://servicenow-prod.fluidtopics.net/_DNyI_3KYlcl4IHJm9DCQQ)**   
  Use a change approval policy to define approvals that should be generated for your change.
* **[Change Approval Policy workflow activity](https://servicenow-prod.fluidtopics.net/TRzDMuO4Rfr0SuOuxoZzOA)**   
  Use the Change Approval Policy workflow activity to control the approval process for a change request by creating user and group approvals according to a change approval policy record. Multiple activities can be used in a workflow, where each activity can reference the same or different Change Approval Policies.
* **[Use the Change Approval Policy workflow activity](https://servicenow-prod.fluidtopics.net/Av9xU9CKyQt6y3yJ1afRIw)**   
  Apply your Change Policy in your Change Request workflow to manage the approvals.
* **[Use the Apply Change Approval Policy flow action](https://servicenow-prod.fluidtopics.net/OCyz2Qqnl9MmjCkU5mmJVg)**   
  Apply your change approval policy in the Change Management Workflow Studio action to control the approval process for a change request. You can create user and group approvals according to a change approval policy record.
* **[Create a Change approval policy using decision builder](https://servicenow-prod.fluidtopics.net/rcQre2omm1oACZOzLYNLkQ)**   
  Create a change approval policy using the Change approval policy decision builder to define the approvals that should be generated for your change.