---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Perform risk assessment

# Perform risk assessment {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can perform risk assessment of existing change requests after the risk assessment
criteria are defined. After assessing the risk, you can view the risk assessment responses
in the change request.

## Before you begin

Role required: itil, sn_change_write, or admin

## About this task

Verify that the Risk Assessment related list is configured on the Change Request form. If it is not configured, an administrator can add the Task AssessmentTask related list.  
The Risk Assessment related link is available only when the change request meets the risk assessment condition and risk assessment category condition, the change request type is Normal or Emergency, and the State is New, Assess, or Authorized. On clicking the Risk Assessment related link, the Change Risk Assessment form appears if you have not assessed the risk for this change request before. When you submit the form, these three things appear at the top of the change request form:

* Risk assessment evaluated: The estimation of risk after it is assessed against the Change Risk Assessment form and the criteria set for assessment for the change request.
* Risk Condition applied: The result of the risk calculated against pre-defined risk conditions.
* Risk set to: The final weight of risk based on risk assessment and risk calculation.  
  Note:  
  If you have filled the Change Risk Assessment form earlier but clicked Risk Assessment related list again, a pop-up window appears informing that you have already completed the risk assessment for the change request and confirms whether you want to edit the existing risk assessment. Select Yes to fill the Change Risk Assessment form again. Select No to use the existing risk assessment to calculate risk.
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## Procedure

1. Open a change request.
2. Select the Risk Assessment related link.
3. Answer the questions and select Submit.  
   After submitting the risk assessment, select the Risk Calculation related link to calculate the risk. The result of risk assessment, risk calculation, and the value that appears in the Risk field of the change request form appears.Figure 1. Risk calculation results Users with survey_admin or survey_reader role can navigate to Legacy SurveysSurvey Responses and filter by Instance. Survey instances are individual assessments distinguished by the date and time when they are taken.
**Related concepts**   

* [Risk assessment](https://servicenow-prod.fluidtopics.net/0BQeXaK7TPpu6rq~X35CCQ "There are two methods to calculate the risk of a change. The Best Practice - Change Risk Calculator is activated in the base system by default. Change Management - Risk Assessment is optional.")  
**Related tasks**   

* [Define risk assessments](https://servicenow-prod.fluidtopics.net/FqRu93Wc5JOTwARHTyjooA "Change Management - Risk Assessment provides a flexible way to capture information from the end user to calculate the risk of the associated change request. You can define the risk assessment questions, thresholds, and conditions that calculate risk for any change request.")

*[\>]: and then