---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Reference

# Reference section for Change Management {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference sections provide additional information about components installed with Change Management.
* **[Configuring maintenance schedules - Best practices](https://servicenow-prod.fluidtopics.net/v1lMHJpEZoZTG5LPL99WPQ)**   
  Maintenance schedules define the periods during which a Configuration Item or change can be implemented.
* **[Change Management properties](https://servicenow-prod.fluidtopics.net/WiVpWTJnRsZPjy~pC5eOIA)**   
  Administrators can use change properties to configure Change Management behavior.
* **[Analyze change request risk and impact](https://servicenow-prod.fluidtopics.net/Z7MEJOPfSr__Gb2W2jeHZQ)**   
  After you create a change request, you can assess and analyze the risk and impact involved in the change request. You can review any conflicts that are detected by reviewing the change request.
* **[Success Probability definitions](https://servicenow-prod.fluidtopics.net/rcGiJNeytqBBItmTKMATaw)**   
  Success Probability definition is a configuration that defines the probability and the matching conditions of a change request.
* **[Calculated Risk Score](https://servicenow-prod.fluidtopics.net/UWOXSSeOPTFUFjhn6X2Rgw)**   
  Risk lookup table is to get the risk value corresponding to the success probability value and impact value.
* **[Change management integrations](https://servicenow-prod.fluidtopics.net/ygsxQw8fBo~e1brrhg1OvA)**   
  You can integrate Change Management with other ServiceNow applications such as Discovery, Software Asset Management, and Hardware Asset Management.
* **[Domain separation and Change Management](https://servicenow-prod.fluidtopics.net/RmLopPV7gHMWWeIA4SXPKQ)**   
  Domain separation is supported in Change Management. Domain separation enables you to separate data, processes, and administrative tasks into logical groupings called domains. You can control several aspects of this separation, including which users can see and access data.
* **[Tutorial: add a new change management state](https://servicenow-prod.fluidtopics.net/q81hrpWZRIWf_buGCYc9EA)**   
  This tutorial provides an example of adding a new state to the existing state model.
* **[Change flows](https://servicenow-prod.fluidtopics.net/Em~Myoh2dbqEBpWXX~rajQ)**   
  The Change Management Change flows provide a library of reusable actions and end-to-end implementations of the Change models provided in the base system.
* **[ITSM Enhanced Security Features for Change Management](https://servicenow-prod.fluidtopics.net/ZuoeYLXgy2WdC1XiG5W4LA)**   
  Help prevent unauthorized access to change-related tables using deny-unless ACLs. A deny-unless authentication ACL restricts access for a non-authenticated user.