---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# View change tasks

# View change tasks {#ariaid-title1}

Release version: Australia  
Updated January 30, 2025  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can view the state, risk, and the schedule of the change tasks in the Mobile Agent mobile application.

## About this task

As an ITSM agent or Technician working away from desk, use the Mobile Agent to review the state, risk, and schedule of your change tasks in real-time. The mobile view provides the same task details available on the desktop change form so that you can act on assigned
work across locations.

Use the Mobile Agent mobile application to review your change tasks when you're away from your desk. If you're a new user, start from the home screen, where the My Work tab groups the tasks
assigned to you or to your group.

## Before you begin

Role required: itil or sn_change_write

## Procedure

1. Tap the My Work tab.  
   The My Work tab appears on the home screen of the Mobile Agent after you sign in. It lists the tasks assigned to you or to your group.
2. Tap Change tasks to open the list of change tasks.
3. Tap the change task for a detailed view.
4. Tap any field with right arrow to view its details.
**Related tasks**   

* [Add comments to your change tasks](https://servicenow-prod.fluidtopics.net/kc18alRSxPshCsTG7wLYPw "You can add comments to a change task from the Mobile Agent mobile application. For example, to add an insight about the change task or a discussion regarding the change task.")
* [Resolve or close a change task](https://servicenow-prod.fluidtopics.net/9Hex_MJ6hRPzwkQ6e_k8_A "When you implement the change task, you can close the task from the Mobile Agent mobile application.")