---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Risk conditions and calculation

# Risk conditions and calculation {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Change Management features provide ways to calculate and assess the risk of change
requests, and to identify and resolve conflicts.

Risk assessment and calculation assists you with understanding the urgency and impact of change
requests. [Conflict detection](https://servicenow-prod.fluidtopics.net/_WGrzFTQyCw~c9cgC4OlEQ "Conflict detection identifies potential scheduling conflicts for a change request based on the configuration items, and planned start and end date or the change. If a scheduling conflict exists, conflict detection also checks any related blackout or maintenance schedules and other active change requests to determine the scheduling conflict.") assists you with scheduling
change requests for the least impact to stakeholders. This features minimize the risk and cost of
rapid changes in your environment.
* **[Risk Calculator property](https://servicenow-prod.fluidtopics.net/7anuuaYeiwmaQ_34XbluaQ)**   
  The Change Management - Change Risk Calculator plugin enables dynamic calculations of the risk and impact of a change. The administrator specifies how and when risk and impact rules are applied.
* **[Add or modify risk and impact conditions](https://servicenow-prod.fluidtopics.net/hqiDU_txsdqnItaA_4rGcg)**   
  You can define risk calculation rules on which the risk and impact of a change are calculated. Change Management - Change Risk Calculator is activated by default in the base system.