---
sourceDocument: Australia IT Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Opt out of Benchmarks

# Opt out of Benchmarks {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can opt out of Benchmarks at any time. If you opt out, your company usage data is no longer included in the Benchmarks data set, and you no longer see aggregate metrics.

## Before you begin

Role required: sn_bm_client.benchmark_admin

## About this task

When you opt out of the Benchmarks forum, it means that you no longer have access to benchmarking information for your organization. Your usage data is also removed from the Benchmarks data set going forward. However, your company can rejoin the Benchmarks program at any time.  
Note:  
It may take up to two monthly refresh cycles for the request to be processed.

## Procedure

1. Navigate to AllBenchmarksSetup.
2. Click Opt-out of ServiceNow Benchmarks.
3. Click Opt-Out.
4. **Optional:** To send your feedback, provide the relevant information and click Send.  
   Otherwise, click Cancel to skip the survey.  
   The opt-out confirmation is shown. You can opt back in at any time.
{#t_OptOutBench-cf__steps_g13_t2q_fzb}

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