---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Use

# Using RIDAC in Strategic Planning Workspace {#ariaid-title1}

Release version: Australia  
Updated July 29, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read
Summarize  
![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI  
This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.  

## Summary of Using RIDAC in Strategic Planning Workspace

RIDAC in Strategic Planning Workspace provides a centralized home page to access and filter risks, issues, decisions, actions, and changes across your strategic planning portfolio.
It enables ServiceNow customers to view and manage planning uncertainties and dependencies efficiently by organizing RIDAC items according to different planning scopes such as project, portfolio, and program levels.
Show full answer Show less  

## Key Features

* **Centralized RIDAC Home Page:** Offers a unified view of all RIDAC items relevant to your roles and permissions, filtered by planning scope.
* **Four Filtering Tabs:**
  * **All RIDAC:** Displays all accessible RIDAC items across all planning item types for a comprehensive overview.
  * **Project RIDAC:** Focuses on RIDAC items specifically related to projects.
  * **Portfolio RIDAC:** Shows risks and issues at the portfolio level, including cross-project impacts.
  * **Program RIDAC:** Displays program-level risks and interdependencies.
* **Role-Based Access:** Visibility of RIDAC items is determined by your user permissions and role assignments, ensuring you see only relevant data.
* **Create and Associate RIDAC Items:** You can create new risks, issues, decisions, actions, or changes linked directly to planning items (projects, demands, epics, features, or custom items), portfolio goals, or Enterprise Agile Planning (EAP) iterations.
* **Export Capabilities:** Export filtered RIDAC lists in Excel, PDF, CSV, or JSON formats for sharing and reporting purposes.

## Practical Benefits for ServiceNow Customers

* Efficiently track and manage planning uncertainties at various organizational levels (project, portfolio, program).
* Gain tailored, role-specific insights through filtered views aligned with your planning responsibilities.
* Enhance collaboration and communication by exporting and sharing RIDAC data with stakeholders.
* Maintain continuous visibility into risks and dependencies to support informed strategic decision-making and agile execution.  
Access and filter risks, issues, decisions, actions, and changes from a centralized RIDAC home page. Use multiple filtering levels organized by planning scope to focus on the RIDAC items most relevant to your role.

## Roles required for using RIDAC {#using-ridac-spw__section_x1f_zgp_43c}

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| Access level | Required role |
|-|-|
| Read access to RIDAC | sn_align_ws.ridac_read_only |
| Edit access to RIDAC | sn_align_ws.ridac_user |
[ ]

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## Overview of RIDAC home page {#using-ridac-spw__cf-using-parent-workflow}

The RIDAC home page provides a centralized view of all risks, issues, decisions, actions, and changes across your strategic planning portfolio. The interface is organized into four filtering tabs, each designed to help different
roles quickly locate and focus on the RIDAC items most relevant to their planning responsibilities.

The RIDAC home page offers multiple filtering tabs to accommodate different roles and planning scopes. Project managers, portfolio managers, and program managers each need focused views of planning risks and issues. By providing
separate tabs for project, portfolio, and program contexts---alongside a comprehensive all-items view---the interface makes it easier to filter and analyze RIDAC items relevant to your specific planning responsibilities.

**Access and Visibility:** Each RIDAC tab displays only the items you have access to based on your user permissions and role assignments. Your visibility is determined by your access to the underlying planning items and their
associated RIDAC records.  
The four RIDAC filtering tabs are:

* All RIDAC --- Displays every risk, issue, decision, action, and change that you have access to across your entire planning portfolio. This view includes RIDAC items created on all planning item types---projects, demands, features, product areas, and more. Use this tab for a comprehensive overview of all planning uncertainties and dependencies you're responsible for, regardless of their planning scope or parent type.
* Project RIDAC --- Shows only RIDAC items created on project planning items. Use this tab when you want to focus on risks, issues, decisions, actions, and changes specific to projects without viewing items from other planning item types.
* Portfolio RIDAC --- Displays risks and issues at the portfolio level. These are created for execution items within the portfolio or roll up from them. All items shown have a portfolio as the top-level parent. Use this tab to review portfolio-level risks and cross-project impacts.
* Program RIDAC --- Displays risks and issues at the program level. These are created directly on the program or roll up from execution items within the program. All items shown have a program as the top-level parent. Use this tab to review program-level risks and interdependencies.
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## Using RIDAC {#using-ridac-spw__cf-using-more-info}

Using RIDAC in Strategic Planning Workspace allows you to manage planning risks, issues, decisions, actions, and changes across your entire portfolio hierarchy. You can view RIDAC items from a centralized home page with multiple filtering options, or create new RIDAC items directly from planning items (projects, demands, epics, features, and custom planning items), strategic goals, or EAP iterations. Whether you're tracking cross-project impacts at the portfolio level or managing iteration-level execution challenges, RIDAC helps you maintain visibility of planning uncertainties and dependencies throughout your organization.

* [View RIDAC records for planning items, goals, or EAP](https://servicenow-prod.fluidtopics.net/AFvFAY7iyAtyw4tVPs~njg "Access and view risks, issues, decisions, actions, and changes from the RIDAC home page. Filter RIDAC records by planning scope and type to focus on the items relevant to your needs.")

  View different RIDAC records by planning scope (All RIDAC, Project RIDAC, Portfolio RIDAC, or Program RIDAC) from a single centralized view.
* [Create RIDAC for a planning item](https://servicenow-prod.fluidtopics.net/yHz2fFpO5NDmHZwsFbJnXw "Create a Risk, Issue, Decision, Action, or Change item and associate it with a planning item in the Strategic Planning Workspace.")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with planning items (projects, demands, epics, features, or custom planning items) to manage planning uncertainties and dependencies.
* [Create RIDAC for a goal](https://servicenow-prod.fluidtopics.net/etc0bgRPFxANY9OYGd9nHA "Create a Risk, Issue, Decision, Action, or Change item and associate it with a portfolio plan goal or a goal that is part of a board (Strategy and Goals).")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with portfolio plan goals or goals on a board (Strategy and Goals) to manage goal-level planning challenges.
* [Create RIDAC for an EAP iteration](https://servicenow-prod.fluidtopics.net/xvE6rFNvxEuEVkPLaIII_A "Create a Risk, Issue, Decision, Action, or Change item and associate it with an Enterprise Agile Planning (EAP) iteration.")

  Create and associate Risk, Issue, Decision, Action, or Change items directly with Enterprise Agile Planning (EAP) iterations to manage iteration-level planning risks and agile
  execution challenges.
* [Export RIDAC list](https://servicenow-prod.fluidtopics.net/mN1qEw0ebTjaLSi03eYQOQ "Export a filtered list of RIDAC records to Excel, PDF, CSV, or JSON format. You can download the file directly or send it via email to share RIDAC information with stakeholders.")

  Export a filtered list of RIDAC records to Excel, PDF, CSV, or JSON format. You can download the file directly or send it via email to share RIDAC information with stakeholders.
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