---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# RIDAC

# RIDAC {#ariaid-title1}

Release version: Australia  
Updated July 17, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
RIDAC (Risk, Issue, Decision, Action, Change) in Strategic Planning Workspace gives you complete control over planning uncertainties across your entire organization. Create, track, and manage risks, issues, decisions, actions,
and changes---from individual planning items and strategic goals to agile teams and portfolios. Get a unified view across your entire planning hierarchy, stay aligned with organizational strategy, and make informed decisions at every
level.

## Get started {#spw-ridac-landing__cf-app-landing-get-started}

|-|-|
| [ExploreLearn the key features and business value of RIDAC in Strategic Planning](https://servicenow-prod.fluidtopics.net/6qX2hCKlvus0g749oDczNw "RIDAC (Risk, Issue, Decision, Action, Change) in Strategic Planning Workspace provides a holistic, portfolio-wide view of all risks, issues, decisions, actions, and changes across your entire organization—from individual projects to programs and portfolios.") | [ConfigureSet up the RIDAC configuration](https://servicenow-prod.fluidtopics.net/OktHBI9x0zJPIgR8LpSHng "Run the scheduled job to populate the planning item field on RIDAC records that were created before the Strategic Planning was installed. This job ensures legacy RIDAC records appear correctly in related lists and reports.") |
| [UseView and manage portfolio-wide risks, issues, decisions, actions, and changes across your entire organization](https://servicenow-prod.fluidtopics.net/CLCz5LhDapgXzvoJRxa_wQ "Access and filter risks, issues, decisions, actions, and changes from a centralized RIDAC home page. Use multiple filtering levels organized by planning scope to focus on the RIDAC items most relevant to your role.") | [ReferenceGet details about components, form fields, and general guidelines](https://servicenow-prod.fluidtopics.net/emswepI81i7a6TURNIKLUg "Reference information to provide additional details about RIDAC such as the fields, user roles, tables, and system properties information.") |
[ ]

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## Helpful resources {#spw-ridac-landing__cf-app-landing-get-help}

Some ServiceNow resources that can provide you with helpful information are:

ServiceNow Community
:   [ServiceNow Community](https://community.servicenow.com/community)

Developer
:   [developer.servicenow.com](https://developer.servicenow.com/)


Impact
:   <http://impact.servicenow.com>


ServiceNow University
:   [ServiceNow University](https://learning.servicenow.com/now/lxp/home)

Best Practices
:   [Best Practices](https://mynow.servicenow.com/now/best-practices/home)

Partner
:   <https://www.servicenow.com/partners.html>


ServiceNow
:   <http://servicenow.com>


ServiceNow Store
:   <http://servicenow.com>

Support
:
    * <https://support.servicenow.com/now>
    * [Known Error Portal](https://support.servicenow.com/kb?id=known_error_portal)
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