---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# RIDAC Issue form

# RIDAC Issue form {#ariaid-title1}

Release version: Australia  
Updated August 4, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the RIDAC Issue form to create and manage issues that affect your strategic planning items, goals, or EAP iterations. Track planning challenges, obstacles, and problems that need resolution.
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| Field | Description |
|-|-|
| Number | Unique identifier for the issue. This field is auto-generated when the issue is created. |
| State | Current status of the issue. The available options are Pending, Open, Work in Progress, Closed Complete, Closed Incomplete, and Closed Skipped. |
| Short description | Brief, concise summary of the issue. This field is required and appears as the title of the issue record. |
| Description | Detailed information about the issue, including context, background, and any additional relevant details. |
| Priority | Priority level of the issue. The available options are 1 - Critical, 2 - High, 3 - Moderate, 4 - Low, and 5 - Planning). This helps with issue prioritization and resource allocation. |
| Estimated Cost | Estimated cost in currency (for example, USD) to resolve the issue. Helps with financial tracking and planning. |
| Impact | Impact level if the issue is not resolved. The available options are 1 - High, 2 - Medium, 3 - Low). This indicates the severity of the issue on planning objectives. |
| Due date | Target date by which the issue should be resolved. |
| Assigned to | User or team responsible for resolving the issue. |
| Parent | Execution item (such as a project or demand) that this RIDAC item was created on. This field is automatically populated with the execution item when you create the RIDAC item. The RIDAC item is then linked to the corresponding planning item, ensuring it appears in related lists at the execution level and in reports at the planning level. |
| Planning Item | The planning item (project, demand, epic, feature, or custom planning item) that this issue is associated with. This field is auto-populated when an issue is created from a planning item context. |
| Enterprise agile iteration | The EAP iteration associated with this issue. This field is auto-populated when an issue is created from an EAP iteration context. |
| Goal | The goal (portfolio plan goal or board goal) that this issue is associated with. This field is auto-populated when an issue is created from a goal context. |
| Work notes | Internal notes and updates about the progress of issue resolution. Used to track work history and communication. |
[Table 1. RIDAC Issue form]

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