---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Create a retail project

# Create a retail project {#ariaid-title1}

Release version: Australia  
Updated May 11, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set up a retail project from a template to plan and track store operations, including store openings, relocations, refurbishments, technology refreshes, and closures.

## Before you begin

Role required: sn_spm_retail.project_manager

## Procedure

1. Navigate to WorkspacesProject Workspace.
2. Create a retail project using one of the options.
   * Select New project.
   * Select New project from template.
3. Select Customer Project from the Project class.
4. Select a project template using the Project type list that matches the type of store work from the following options.
   * Retail New Store Opening to open a new store.
   * Retail Store Relocation to move an existing store to a new location.
   * Retail Store Refurbishment to refurbish an existing store.
   * Retail Store Technology Refresh to upgrade in-store technology, for example POS systems, security cameras, or network connectivity.
   * Retail Store Closure to close a store.
5. Enter a unique name in the Project name field.
6. Select the planned date to start work using the Planned start date calendar palette.
7. Select Confirm.
8. Select the Details menu from the menu.
9. Select the name of the store for which the project is being executed using the Service organization field.

## Result

A project is created based on the selected project template with tailored project task and playbook. You will see a the Planning page with prepopulated project tasks and their dependent tasks.

## What to do next

Enter the key dates of your work in Project Type list from the Details tab. For more details, see [Enter project type fields](https://servicenow-prod.fluidtopics.net/Nv2o5l7rsIbswZ~P3KZVhw "Define the key dates to categorize and manage retail projects using the Retail Strategic Portfolio Management Suite.").

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