Strategic Portfolio Management

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read

    • Strategically align work with business goals to deliver products and services. ServiceNow® Strategic Portfolio Management (SPM), enables digital transformation by helping you can plan, deliver, and track value across different methodologies and drive customer value faster.

    Organization Extension (com.snc.organization_extension) plugin

    Organization Extension (com.snc.organization_extension) plugin activates Goals, Business unit, Enterprise strategy, and Business unit strategy entities. It is available on zBoot to all customers with demo data.

    Business Units, Goals, Enterprise Strategy, and Business Unit Strategy modules are available in the Organization application menu.

    Business Applications and Business Capabilities modules are also available within the Organization application menu, however, their related tables are moved to Configuration Management (CMDB) (com.snc.cmdb) plugin, which is available on zBoot but without demo data.

    Learn

    Get started

    • Understand how to deliver business outcomes with speed and agility using ServiceNow SPM. For more information, see Customer Success Center.
    • Learn how to align execution with business goals and priorities. For more information, see Strategic Planning.
    • Create goals, set targets for them, and evaluate the progress of your goals and targets to accomplish the organizational plans and drive business outcomes. For more information, see Goal Framework and Goal Framework for SPM.
    • Enhance your SPM capabilities with specialized plugins that provide read-only roles for various modules, confirming secure access to dashboards and reports.

    Applications and features