--- sourceDocument: Australia Strategic Portfolio Management sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management Release : - australia ft:locale : - en-US ft:publication_title : - Australia Strategic Portfolio Management ft:clusterId : - itbm bundleId : - itbm workflow : - Technology --- # Team sprint tracker dashboard in Collaborative Work Management # Team sprint tracker dashboard in Collaborative Work Management {#ariaid-title1} Release version: Australia Updated August 26, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Team sprint tracker dashboard in Collaborative Work Management The Team sprint tracker dashboard is designed to support agile teams by providing visual insights into sprint progress, workload, and trends. It focuses on active sprints that have started but are not yet complete, enabling teams to monitor their current sprint performance and make informed decisions. Show full answer Show less ## Key Features * **Sprint progress:** Displays the percentage of story points completed out of the total sprint scope, excluding Scrum tasks, using a dial chart. * **Sprint tasks missing estimates:** Shows the count of tasks or stories scheduled in the sprint that lack story point estimates, presented as a single score. * **Sprint burnup:** Visualizes the trend comparing the ideal pace with actual progress to assess if sprint scope completion is on track. This chart requires the *CWM Daily Sprint Data Collection* job to be enabled for daily data collection. * **Sprint burndown:** Tracks remaining work against total sprint scope daily to evaluate completion likelihood. It also requires the *CWM Daily Sprint Data Collection* scheduled job to be active. * **Sprint velocity:** Shows trends of story points committed versus completed over the last six completed sprints, including an average velocity line. Requires at least one completed sprint to display data. * **Sprint tasks by state:** Groups sprint tasks by their status (Open, Work in Progress, Completed, Other) using a bar chart, helping track task distribution across states. * **Sprint workload by assignee:** Displays the count of tasks assigned to each team member and groups unassigned tasks separately, aiding in workload balancing. * **Sprint spillover:** Highlights story points carried over from previous sprints into the current sprint for up to the last six completed sprints, showing potential backlog impacts. Accurate spillover data requires sprints completed on Collaborative Work Management version 11.0.1 or later. ## Practical Considerations for ServiceNow Customers * To fully utilize burnup and burndown charts, ensure the *CWM Daily Sprint Data Collection* scheduled job is enabled and properly configured with the appropriate "Run as" and timezone settings. * Data for velocity and spillover widgets depends on having completed sprints; newly onboarded teams may see limited data initially. * The dashboard view in My Space is labeled as "My sprint tracker," providing personalized access to sprint insights. ## Benefits This dashboard enables agile teams to track sprint progress accurately, identify workload distribution, detect missing estimates early, and monitor sprint velocity and spillover trends. These insights support better sprint planning, risk mitigation, and continuous improvement within ServiceNow's Collaborative Work Management environment. The Team sprint tracker dashboard supports agile use cases with widgets that visualize sprint progress, workload, and trend data for agile teams. This dashboard provides data for active sprints that have started and aren't yet complete. {#cwm-team-sprint-tracker-dashboard__table_cwm_agile_widgets__entry__3} | Widget | Description | Chart type | |-|-|-| | Sprint progress | Percentage of points completed out of the total scope for the active sprint. Note: Scrum tasks aren't considered for the Sprint Progress chart. | Dial score | | Sprint tasks missing estimates | Number of tasks, stories, or other work items scheduled for the active sprint that don't have story points set. | Single score | | Sprint burnup | Burnup trend comparing the active sprint's ideal pace with the current pace to determine if the scope can be completed before the end of the sprint. The chart shows three lines to depict the completed points, total story points in scope and the ideal pace. Note: To view the Sprint burnup chart, the CWM Daily Sprint Data Collection scheduled job must be enabled and its Run as and Run as tz fields set. After the job is active, data for active sprints is collected daily, and chart data is available starting the day after the job first runs. For more information, see [Activate the sprint data job for burnup and burndown widgets](https://servicenow-prod.fluidtopics.net/vVHrDGQgteaJ2nPVXI1sYg "Activate the CWM Daily Sprint Data Collection scheduled job to populate data in the predefined burnup and burndown charts in the Team sprint progress dashboard."). | Sprint chart | | Sprint burndown | Burndown trend comparing the active sprint's remaining work against the total sprint scope to determine if the scope can be completed before the end of the sprint. This tracks the daily progress of the active sprint. The chart shows two lines to depict the actual remaining work and total sprint scope. Note: To view the Sprint burndown chart, the CWM Daily Sprint Data Collection scheduled job must be enabled and its Run as and Run as tz fields set. After the job is active, data for active sprints is collected daily, and chart data is available starting the day after the job first runs. For more information, see [Activate the sprint data job for burnup and burndown widgets](https://servicenow-prod.fluidtopics.net/vVHrDGQgteaJ2nPVXI1sYg "Activate the CWM Daily Sprint Data Collection scheduled job to populate data in the predefined burnup and burndown charts in the Team sprint progress dashboard."). | Sprint chart | | Sprint velocity | Trend of story points committed versus story points completed for the last six completed sprints, with a running average velocity line. Note: There must be at least one completed sprint for data to be displayed in this widget. If there are more than six completed sprints, it displays data only for the last six sprints. | Sprint chart | | Sprint tasks by state | Tasks scheduled for the sprint, grouped by their current states: Open, Work in Progress, Completed and Other. For more information about state buckets, see [Grouping of tasks in status reports of CWM My Work](https://servicenow-prod.fluidtopics.net/QLaHuavTemj00M~67vyR~w "Learn how various tasks assigned to you are grouped based on their State and Priority in My Work reports of Collaborative Work Management (CWM)."). | Bar chart | | Sprint workload by assignee | Count of all tasks in the active sprint, grouped by assignee. Unassigned tasks are grouped under Unassigned. | Bar chart | | Sprint spillover | Total story points carried over from the past sprints into the active sprint. Each bar denotes the total story points spilled over in a sprint. Note: * There must be at least one completed sprint for data to be displayed in this widget. If there are more than six completed sprints, it displays data only for the last six sprints. * The widget shows accurate data only for sprints completed after the latest version upgrade (version 11.0.1) of Collaborative Work Management. Sprints completed in earlier versions show zero spillover as task spillover wasn't tracked earlier. {#cwm-team-sprint-tracker-dashboard__ul_xs4_ldj_jkc} | Bar chart | [Table 1. Agile widgets] {#cwm-team-sprint-tracker-dashboard__table_cwm_agile_widgets} The Team sprint tracker dashboard in My Space is named My sprint tracker.