---
sourceDocument: Australia Strategic Portfolio Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-business-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Strategic Portfolio Management

ft:clusterId :

    - itbm

bundleId :

    - itbm

workflow :

    - Technology


---

# Add widgets to a dashboard in Collaborative Work Management

# Add widgets to a dashboard in Collaborative Work Management {#ariaid-title1}

Release version: Australia  
Updated August 20, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Add predefined or custom widgets to an empty state or existing dashboard on a CWM Board to visualize task and sprint data.

## Before you begin

A dashboard is created. For more information, see [Create a dashboard for a CWM Board in Collaborative Work Management](https://servicenow-prod.fluidtopics.net/ZMbjN1ben5xd2yk3NfBUEA "Create a dashboard for a CWM Board to visualize work data using predefined or custom widgets. Track progress and spot issues without reviewing individual tasks or stories.").

Role required: sn_cwm.cwm_user

## About this task

Space owners and editors can add or create widgets.

The Add widgets panel on an empty state dashboard changes to Manage widgets after at least one widget is added to it. For existing dashboards, the panel appears as Manage widgets and displays the Included in this dashboard section listing the widgets already on the dashboard. For information about dashboard panels, see [Monitor and track work using dashboards in CWM Boards](https://servicenow-prod.fluidtopics.net/GvTbN6Y51gv5LJUCdXaV~g "The Dashboard view displays a collection of widgets that visualize CWM Board data, giving teams an at-a-glance summary of task progress, priorities, and assignments.").

For custom widgets, the columns common to CWM task types and other work item types show only the column name, for example Assigned to. Columns specific to a connected work type show the column name
followed by the work item type in parentheses, for example Caller (Incident). All custom columns are also available for widget configuration.

## Procedure

1. Navigate to WorkspacesCollaborative Work Management.
2. From a Space, select the Board where your dashboard is.
3. Select the Dashboard tab.
4. Select the dashboard from the Shared dashboards list.
5. Select Add widgets for a new dashboard or Manage widgets for an existing dashboard.  

6. In the Add widgets or Manage widgets panel, browse the available widgets, organized by chart type.  
   Tip:  
   Use the search field in the widget panel to find a widget.

7. Add a predefined widget or create a custom one.

   | Goal | Action |
   | Add a predefined widget | Select Add next to a predefined widget to add it to the dashboard as-is. |
   | Create a custom widget | 1. Select Create next to a custom widget. 2. Enter a name for the chart. 3. Select the column to use for the widget. Tip: Use the search field in the column list to find a column quickly. 4. Select Add. This button is inactive until you enter a name and select a column. {#add-a-widget-to-cwm-dashboard__ol_t52_5hy_hkc} |
   |-|-|

   {#add-a-widget-to-cwm-dashboard__choicetable_at1_rhy_hkc}  
   The widget is added to the dashboard.
8. Select Done to close the Add widgets or Manage widgets panel.
{#add-a-widget-to-cwm-dashboard__steps_dpp_2ky_hkc}

## Result

The widget appears in the Included in this dashboard section of the Manage widgets panel.


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