---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Using AI in Software Asset Management

# Using AI in Software Asset Management {#ariaid-title1}

* Release version: Australia
* 
* Updated June 24, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Streamline your software asset operations by using the ServiceNow Otto for Software Asset Management (SAM) agentic AI workflows and generative AI skills.
* **[Using agentic workflows in ServiceNow Otto for SAM](https://servicenow-prod.fluidtopics.net/ef_CInXHK5H0UrH5Mw1MJw)**   
  Use the ServiceNow Otto for SAM AI agent collection to complete tasks autonomously.
* **[Using generative AI skills in ServiceNow Otto for Software Asset Management (SAM)](https://servicenow-prod.fluidtopics.net/EiFdq_KlecBjBRCngUnLWw)**   
  Use ServiceNow Otto for Software Asset Management (SAM) generative AI capabilities to streamline your daily Software Asset Management workflow.