---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Configure ServiceNow Otto for SAM

# Configuring ServiceNow Otto for Software Asset Management (SAM) {#ariaid-title1}

* Release version: Australia
* 
* Updated July 13, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the ServiceNow Otto for Software Asset Management (SAM) application to use the agentic workflow and generativeAI skills for managing your software assets autonomously.
* **[Install ServiceNow Otto for Software Asset Management (SAM)](https://servicenow-prod.fluidtopics.net/mVkOIhkwM~sIX5VW0xxuWw)**   
  If you have the admin role, you can install the ServiceNow Otto for SAM application. The ServiceNow Otto for SAM application integrates generative AI capabilities into your daily workflow tasks.
* **[Configuring ServiceNow Otto for Software Asset Management (SAM) skills](https://servicenow-prod.fluidtopics.net/2uxjacOfJ3tB233bMXyfBA)**   
  If you have the admin role, you can configure the ServiceNow Otto for Software Asset Management (SAM) application to use generative AI skills in the Software Asset Workspace.
* **[Skill inputs and triggers for ServiceNow Otto for Software Asset Management (SAM)](https://servicenow-prod.fluidtopics.net/m60iQH_9~yXJuKjOnoVBng)**   
  Get a quick overview of the skill inputs and triggers for ServiceNow Otto for Software Asset Management (SAM). By configuring the inputs or triggers for a skill, you can determine how and when a skill is used.