---
sourceDocument: Australia Asset Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/it-asset-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Asset Management

ft:clusterId :

    - itam

bundleId :

    - itam

workflow :

    - Technology


---

# Use SAM advisor

# Using CMDB success advisor for SAM {#ariaid-title1}

* Release version: Australia
* 
* Updated July 22, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

As a CMDB administrator, you can use the Software Asset Management (SAM) dashboard in CMDB success advisor to keep software asset data accurate and aligned with data quality guidelines.
The ServiceNow®
CMDB success advisor is a scoped application that drives business outcomes for targeted business products. To learn more, see [CMDB success advisor](https://www.servicenow.com/docs/access?context=cmdb-sa&version=australia&pubname=australia-servicenow-platform&ft:locale=en-US).

1. [CMDB success advisor for SAM setup](https://servicenow-prod.fluidtopics.net/lNsAEPIqWuGhmPvqd69b0g "Use the CMDB success advisor application to configure and manage the CMDB success advisor for Software Asset Management (SAM).").

   Set up the CMDB success advisor for Software Asset Management (SAM).
2. [Monitor CMDB data quality for SAM](https://servicenow-prod.fluidtopics.net/8YRXZsaERf9z_nGaweHyFg "The CMDB success advisor for Software Asset Management (SAM) dashboard enables CMDB administrators to identify and address data quality issues specific to software installs and their related configuration items (CIs) in the Configuration Management Database (CMDB).").

   Identify and address data quality issues specific to SAM in the CMDB.
3. [Improve CMDB data quality for SAM](https://servicenow-prod.fluidtopics.net/PWV4msi~1WnYmtKSqFBaFg "The Remediation actions panel available for a chart in the CMDB success advisor dashboard for Software Asset Management (SAM) suggests targeted actions to improve the overall quality of your Configuration Management Database (CMDB).").

   Use the Remediation actions panel available for a data card in the advisor dashboard for SAM to improve the overall quality of your CMDB.
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**Related concepts**   

* [Software Asset Management](https://servicenow-prod.fluidtopics.net/uIcQ7ztdHrvBgmXAUVzc0w "The ServiceNow Software Asset Management (SAM) application systematically tracks, evaluates, and manages software licenses, compliance, and optimization. You can reclaim unused software rights, purchase new software rights, and manage allocations for entitlements.")