---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Request a RI report

# Request a risk intelligence report {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Request a risk intelligence report (RIR) or score to gain insight on how trustworthy a particular third party can be using the Third-party Risk Management application.

## Before you begin

You must set up and register all risk intelligence providers and set up request types so that they're available as selections in the risk intelligence report form. For more information, see [Register a risk intelligence provider](https://servicenow-prod.fluidtopics.net/PoreWgmHfc1unv6j5xUMxA "Create a record for each risk intelligence provider from which you’ll request reports. The risk scores and ratings that risk intelligence providers generate are analogous to personal credit scores. The scores provide insight on how trustworthy and safe a particular third party can be."), [Set up a risk intelligence provider service](https://servicenow-prod.fluidtopics.net/sxSJm02LQi7NqqaM0D0b4w "After you register a risk intelligence provider, you specify which of the provider's scoring or rating services you’ll use. You also specify how their scores or ratings map to your TPRM ratings."), and [Set up a request type for a provider](https://servicenow-prod.fluidtopics.net/NNGNoIcJD4Ay_yuzmkgYKA "After you register a risk intelligence provider and service, you specify the available request types that you and your organization will use.").

Role required: sn_vdr_risk_asmt.vendor_risk_manager

## About this task

You can order different types of risk intelligence reports such as credit risk reports, compliance reports, strategic risk reports, and more for your specific risk management program requirements.  
Note:  
There can only be one active request of each type for a third party. For example, if Workfaster has already requested a Level 1 report, they can't request another Level 1 report while the first one is still being processed.

## Procedure

1. Navigate to AllSelf-ServiceThird-party Risk ManagementRisk Intelligence Provider SetupReport Requests.
2. Select New.
3. On the form, fill in the fields.  
   For descriptions of all these fields, see [Risk intelligence report request form](https://servicenow-prod.fluidtopics.net/567b~U1rK4wQ3_v7TMMTBQ "Use the risk intelligence request form to capture all the information that you need to request risk intelligence using Third-party Risk Management. As a third-party risk manager, third-party risk assessor, and contract negotiator that is assigned to the due diligence request, you can request risk intelligence."). To create a risk intelligence report request that is associated with a due diligence request, see [Request a risk intelligence report associated with a due diligence request](https://servicenow-prod.fluidtopics.net/o7HEaj4GKQe3iIUybVSUUw "Request a risk intelligence report (RIR) or score to gain insight on how trustworthy a particular third party can be as part of the due diligence request process by using the Third-party Risk Management application. By associating your RIR request with a due diligence request, all activity, scores, reports, and details are available for you to see.").
4. **Optional:** In the Sanction section of the form, enter any sanctions-related information.  
   For information on how to track sanctions screening information, see [Track sanctions-related information](https://servicenow-prod.fluidtopics.net/kYd80sRZFWT1~EReDjsukw "Track sanction-related information as part of requesting risk intelligence reports and scores by using the Third-party Risk Management application. Logging and updating sanctions-related information for third parties keeps your team informed as you conduct due diligence as part of your third-party risk program.").
5. Select Save.  
   The system opens to the third-party risk RIR request. For each risk intelligence request, the system auto-assigns a unique ID number that starts with the text RIR. Use this ID to track your request. You can add
   attachments and start a discussion with your team from this page.
6. Select Submit request.  
   The RIR request has been submitted to the provider.  
   Note:  
   You can create a risk intelligence request through the third-party record page with the following actions.  
   1. In Vendor Management Workspace, select the list icon ![]() and then navigate to All third parties.
   2. Select the relevant third party to get to the third-party record page.
   3. On the Risk Intelligence report request tab, select New and specify the Provider and Request type.
   4. Select Save.
   5. Select Submit request.

      You have submitted the RIR request to the provider.
   {#tprm-riskintel-request-tp__ol_tfm_1mn_3bc}

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