---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Risk rating scales for scoring

# Set up risk rating scales for scoring {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The risk rating scale helps business users better understand risk assessment results. For example, in the default settings, risk scores in the 20 through 39 range indicate high risk, while scores in the 60 through 79 range indicate low risk.

## Before you begin

Role required: admin or sn_vdr_risk_asmt.vendor_risk_manager

## About this task

Note:  
Many organizations find that the default settings represent their needs appropriately and don't change the settings.

## Procedure

1. Navigate to AllThird-party Risk ManagementAssessment SetupRisk Rating Scale to modify or refine the Risk Rating Scale.  
   The base system includes five ratings. You can customize their maximum and minimum values.
2. Refine the existing values.
   1. Hover over the risk rating you want to update and select the information icon ![]() to preview the Risk Rating Scale record.
   2. Select Open Record in the Default risk rating scale pop-up.  
   {#tprm-risk-rating-scales-config__substeps_opn_xpj_lgc}
3. Customize the Minimum and Maximum to adjust the lowest and highest value that falls in the risk rating scale range.
4. Select Update.

*[\>]: and then