---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Import existing data

# Import existing data from other systems {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Import existing data (third parties, engagements, assessments, questionnaires, issues, and so on) from other systems (like the Aravo platform, the ProcessUnity platform, and so on). You aren't charged for importing the data.

## Before you begin

Role required: admin

## About this task

The overall process of importing data into your instance is discussed at [Import sets](https://www.servicenow.com/docs/access?context=import-sets-landing-page&version=australia&pubname=australia-integrate-applications&ft:locale=en-US).

You will find a learning module that takes you through the process of importing data at <https://developer.servicenow.com/dev.do#!/learn/courses/sandiego/app_store_learnv2_importingdata_sandiego_importing_data_into_servicenow>.

An article on running transform maps appears at <https://developer.servicenow.com/dev.do#!/learn/courses/sandiego/app_store_learnv2_importingdata_sandiego_importing_data_into_servicenow/app_store_learnv2_importingdata_sandiego_importing_data/app_store_learnv2_importingdata_sandiego_run_a_transform_map>.  
Important:  
To import the data without being charged, you must turn off the "Run business rules" option before running the transform map to import the data. If you do not turn off business rules, then the imported data records are marked as activity and you will be charged for a license.

## Procedure

1. Create a transform map.  
   See [Create a transform map](https://www.servicenow.com/docs/access?context=t_CreateATransformMap&version=australia&pubname=australia-integrate-applications&ft:locale=en-US) for instructions.  
   Important:  
   Clear the Run business rules check box before you run the transform map.
2. Run the transform map and repeat the process for each data set.
**Related tasks**   

* [Import a questionnaire from a spreadsheet](https://servicenow-prod.fluidtopics.net/8XsePSSUpqK~5hl5lTmP4w "If you maintain questionnaires using Microsoft Excel spreadsheets, you can save time and effort by importing your spreadsheet data directly into TPRM tables. You can then create questionnaires automatically from templates.")