---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Recall event-driven questionnaires and doc requests

# Recall event-driven questionnaires and doc requests {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can recall third-party risk assessments (questionnaires and document requests) that were sent by an event-driven management rule. The items are removed from the Third-party portal for all third parties or engagements that haven't yet responded.

## Before you begin

Role required: sn_vdr_risk_asmt.vendor_risk_manager

## About this task

Important:  
The questionnaires and document requests are removed from the Third-party portal only for third parties where no item had yet been returned.

## Procedure

1. Use either of the following methods to start the process:
   * Workspace: Select WorkspacesVendor Management Workspace and on the Risk tab, select the list icon ![](). In the Event-driven management list, select any option: Active, Inactive, or All.
   * Legacy: Navigate to AllThird-party Risk ManagementEvent-driven management and then select any option: Active, Inactive, or All.
   {#tprm-event-drvn-mgt-rule-recall__choices_ftz_rws_5zb}
2. Enter text that explains the reason for recalling the items in the Recall justification field and then select Recall.  
   The third-party risk assessments are removed from the affected Third-party portals and the State value of the rule is set to Recalled.

*[\>]: and then