---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Generate a RoI package

# Generate a register of information package {#ariaid-title1}

* Release version: Australia
* 
* Updated May 15, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the CSV report option in the download page to generate regulator-ready Register of Information (RoI) packages.

## Before you begin

Role required: sn_vdr_risk_asmt.vendor_assessor

## Procedure

1. Navigate to WorkspacesVendor Management Workspace, select the list icon ![]() and then navigate to Digital resilience third-party registers.
2. Select Excel download/upload requests and then create an Excel download request by selecting New.
3. On the form, select an option and fill in the remaining fields.  
   The Excel Master Template option downloads documents to use for data preparation and internal review. The Plain-CSV Reporting Package option downloads documents that you can use for regulator submission and compliance validation.  
   For descriptions of all these fields, see [Create New Excel download/upload request form](https://servicenow-prod.fluidtopics.net/OaPtuubV~CP_keZ0oUo8DQ "Use the Create New Excel download/upload request form to capture all the information that you need to create a download/upload request for Digital resilience third-party registers using the Third-party Risk Management application. As a third-party risk manager or third-party risk assessor you can create an Excel download/upload request record.").  
   Note:  
   Annual expense data is used during report generation for conversion and aggregation. Confirm that currencies and annual expense fields are accurate to avoid conversion failures or skipped aggregation.
4. Select Export info register to initiate the download process.  
   When a Register of Information (RoI) package is uploaded using the Plain-CSV Report Package option, the system automatically generates a ZIP file containing metadata and report folders with CSV files formatted to meet DORA specifications. Real-time validation is performed during the upload process. If any errors or warnings are detected, a validation report is generated and
   attached to the request record alongside the CSV package. This report includes mappings to regulator fields (such as Template Code, Row Code, and Column Code), rule expressions, field labels, and record identifiers
   to help you locate and resolve issues. An email notification is sent to whoever initiated the request once the download is complete. If no issues are found, only the CSV package is attached. You can access the report
   from the attachment area of the request record and cross-reference it with the downloadable Excel master template, which mirrors the CSV structure and assists with error
   resolution.

   For more information on validation, see [Validate Register of Information packages](https://servicenow-prod.fluidtopics.net/7Xn6glejLUKS1LdulbJPZQ "Run real-time validation on Register of Information (RoI) packages to help ensure compliance with DORA requirements."). For information on reviewing LEI validation results in the package, see [Validate Legal Entity Identifier codes for DORA reporting](https://servicenow-prod.fluidtopics.net/PQXkTi5bEbCNKzjDx9WUgg "Review and resolve Legal Entity Identifier (LEI) validation results for DORA Register of Information reporting. LEI validation runs automatically during Plain-CSV Reporting Package generation and Microsoft Excel upload to verify that LEI codes in the digital resilience registers exist in the GLEIF database and have an active and issued status.").  
   Note:  
   If duplicate rows are detected in the Contractual Arrangements -- Specific Information (B.02.02) or ICT service supply chains (B.05.02) tables, a warning is added to the request record. Duplicates are warned but not removed from the generated CSV. Review the warning and correct the source data before resubmitting.
**Related tasks**   

* [Validate Register of Information packages](https://servicenow-prod.fluidtopics.net/7Xn6glejLUKS1LdulbJPZQ "Run real-time validation on Register of Information (RoI) packages to help ensure compliance with DORA requirements.")
* [Validate Legal Entity Identifier codes for DORA reporting](https://servicenow-prod.fluidtopics.net/PQXkTi5bEbCNKzjDx9WUgg "Review and resolve Legal Entity Identifier (LEI) validation results for DORA Register of Information reporting. LEI validation runs automatically during Plain-CSV Reporting Package generation and Microsoft Excel upload to verify that LEI codes in the digital resilience registers exist in the GLEIF database and have an active and issued status.")
* [Create a contract and enhance digital resilience data](https://servicenow-prod.fluidtopics.net/a_DX1HAn5_CUBGXOjPk7ig "Create a contract record in Digital resilience third-party registers using Third-party Risk Management where you add details of the contract such as vendor name, start and end dates, state, substate. You can then enhance its digital resilience information for compliance with DORA regulation.")  
**Related reference**   

* [Create New Excel download/upload request form](https://servicenow-prod.fluidtopics.net/OaPtuubV~CP_keZ0oUo8DQ "Use the Create New Excel download/upload request form to capture all the information that you need to create a download/upload request for Digital resilience third-party registers using the Third-party Risk Management application. As a third-party risk manager or third-party risk assessor you can create an Excel download/upload request record.")

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