---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create a supply chain and enhance digital resilience data

# Create a supply chain and enhance digital resilience data {#ariaid-title1}

* Release version: Australia
* 
* Updated May 15, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create an Information and Communication Technology (ICT) service supply chain record in Digital resilience third-party registers using Third-party Risk Management. You can then configure details of the supply chain such as the type of the ICT services, Legal Entity Identifier (LEI) of the entity that provides the ICT services.

## Before you begin

Role required: sn_vdr_risk_asmt.vendor_assessor

## About this task

Rank 1 ICT service supply chain records are generated automatically when you save a Contractual Arrangements -- Specific Information record. The Type of ICT services value on the Specific Information record determines which supply chain records are created. If you update that value, the Rank 1 supply chain records update automatically. If you remove a value, the corresponding Rank 1 and higher supply chain records are deleted automatically. Use this task to create Rank 2 and higher supply chain records manually, or to view and edit existing supply chain records. For more information, see [Create a contract and enhance digital resilience data](https://servicenow-prod.fluidtopics.net/a_DX1HAn5_CUBGXOjPk7ig "Create a contract record in Digital resilience third-party registers using Third-party Risk Management where you add details of the contract such as vendor name, start and end dates, state, substate. You can then enhance its digital resilience information for compliance with DORA regulation.").

LEI codes on supply chain records are validated against the GLEIF database during Register of Information reporting. For more information, see [Validate Legal Entity Identifier codes for DORA reporting](https://servicenow-prod.fluidtopics.net/PQXkTi5bEbCNKzjDx9WUgg "Review and resolve Legal Entity Identifier (LEI) validation results for DORA Register of Information reporting. LEI validation runs automatically during Plain-CSV Reporting Package generation and Microsoft Excel upload to verify that LEI codes in the digital resilience registers exist in the GLEIF database and have an active and issued status."). To generate a Register of Information package, see [Generate a register of information package](https://servicenow-prod.fluidtopics.net/BXu5Th2kmaD1K~KI3jouMg "Use the CSV report option in the download page to generate regulator-ready Register of Information (RoI) packages.").

## Procedure

1. Navigate to WorkspacesVendor Management Workspace, select the list icon ![]() and then navigate to Digital resilience third-party registers.
2. Select Contracts and then select the contract record you want to associate a supply chain record with.
3. Navigate to the ICT service supply chains related list and select New.
4. On the form, fill in the fields.  
   For descriptions of all these fields, see [Create New Contractual arrangement form](https://servicenow-prod.fluidtopics.net/KKPBnA2HEx2yovKd6eJMBw "On the Create New Contractual arrangement form, fill in the fields.").
5. Select Save.
6. To edit the supply chain record, complete the following.
   1. Navigate to Supply chains and select the check box of the record you want from the list.
   2. Select Edit and update the fields as required.
   3. Select Update.
   {#tprm-drtp-reg-supply-chain__substeps_j3v_ztr_zfc}
7. To export supply chain records, complete the following.
   1. Navigate to Supply chains and select the check box of the record you want from the list.
   2. Select Export.
   3. Select the File Type.  
      Available choices are:
      * Excel
      * CSV
      * JSON
      * PDF
      {#tprm-drtp-reg-supply-chain__ul_kxk_q5r_zfc}
   4. Select the Delivery Type.  
      Available choices are:
      * Download
      * Email
      {#tprm-drtp-reg-supply-chain__ul_olp_s5r_zfc}
   {#tprm-drtp-reg-supply-chain__substeps_zcc_qsr_zfc}
{#tprm-drtp-reg-supply-chain__steps_jky_zbn_ycc}
**Related tasks**   

* [Create a contract and enhance digital resilience data](https://servicenow-prod.fluidtopics.net/a_DX1HAn5_CUBGXOjPk7ig "Create a contract record in Digital resilience third-party registers using Third-party Risk Management where you add details of the contract such as vendor name, start and end dates, state, substate. You can then enhance its digital resilience information for compliance with DORA regulation.")
* [Generate a register of information package](https://servicenow-prod.fluidtopics.net/BXu5Th2kmaD1K~KI3jouMg "Use the CSV report option in the download page to generate regulator-ready Register of Information (RoI) packages.")
* [Validate Legal Entity Identifier codes for DORA reporting](https://servicenow-prod.fluidtopics.net/PQXkTi5bEbCNKzjDx9WUgg "Review and resolve Legal Entity Identifier (LEI) validation results for DORA Register of Information reporting. LEI validation runs automatically during Plain-CSV Reporting Package generation and Microsoft Excel upload to verify that LEI codes in the digital resilience registers exist in the GLEIF database and have an active and issued status.")

*[\>]: and then