---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Configure AI-assisted questionnaire pre-fill for TPRM

# Configure AI-assisted questionnaire pre-fill for TPRM {#ariaid-title1}

* Release version: Australia
* 
* Updated May 27, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Turn on AI-assisted questionnaire pre-fill for a smart assessment template category by selecting the Is AI response enabled check box.

## Before you begin

* ServiceNow Otto for Smart Assessment Engine (SAE) is installed and the Smart Assessment Response Assist skill is active.

  For more information, see [Activate Smart Assessment response assist skill](https://servicenow-prod.fluidtopics.net/QlrhjFjPBCcMWW_ZktS36Q "Activate and configure the Smart Assessment response assist skill in ServiceNow Otto. The skill automatically drafts responses for assessment questionnaires by using previously answered questions and supporting documents to improve accuracy and consistency.").
* Smart Assessment Engine is enabled and your TPRM smart assessment and questionnaire templates are active.

  For more information, see [Smart assessment configuration](https://servicenow-prod.fluidtopics.net/Iw1VKDeXTdPK4OYFAkof2A "The TPR manager and TPR admin roles involve a broad variety of responsibilities. After the TPRM base system is set up, you configure Smart Assessment Engine specific settings as well as other assessment settings that enable and enhance everyday risk-assessment tasks. TPRM admins can enable SAE and work with SAE templates.").
* Documents relevant to the assessment are available in the Document Management System (DMS).

  For more information, see [Document Management system in Third-party Risk Management](https://servicenow-prod.fluidtopics.net/UCVelcjq1LP9tkJ53E_usA "Learn how the enhanced Document Management system supports third-party collaboration and internal workflows in Third-party Risk Management (TPRM).").

Roles required:

* Third-party risk admin \[sn_vdr_risk_asmt.vendor_risk_admin\]
* Now Assist admin \[sn_nowassist_admin.nsa_admin\]
* Script writer --- required to edit the SmartAsmtResponseAssistExtensionPoint script.

## About this task

When the Smart Assessment Response Assist skill is active and template categories are configured for AI-assisted responses,
the skill uses the assessment context to retrieve relevant documents from DMS and make them available for document-assisted
drafting in TPRM smart assessments.

Assessors can review the retrieved documents and use them to generate draft responses. Generated content must be reviewed
and submitted manually as part of the assessment workflow.

## Procedure

1. Navigate to AllGenerative AISmart Assessment EngineTemplate Categories.
2. Select the template category associated with the assessment you want to configure.
3. Select the Is AI response enabled check box.  
   A default script is provided as part of seeded TPRM template categories. You can copy or adapt this script when creating or modifying template categories. To customize retrieval behavior, use the Smart Assessment
   Response Extension Point (SmartAsmtResponseAssistExtensionPoint).

## Result

Relevant documents from DMS are available during smart assessments to support AI-assisted drafting. Assessors can review these documents and generate draft responses as part of the assessment process.

## What to do next

To use AI-assisted drafting in an active assessment, see
[Generate AI-assisted draft responses in a TPRM assessment](https://servicenow-prod.fluidtopics.net/~Aa6vaW4r~lAHG9MoOvmWQ "Use the Smart Assessment Response Assist skill to generate draft responses for assessment questionnaires using vendor documents from the Document Management System (DMS) and previously completed assessments.").
**Related concepts**   

* [AI-assisted questionnaire pre-fill using the Document Management System](https://servicenow-prod.fluidtopics.net/FSDMgt7CjpoWSV2Qaz2BzQ "Use the Document Management System (DMS) with the Smart Assessment Engine (SAE) to automatically generate draft responses for third‑party risk assessment questionnaires using vendor documents and previously answered assessments.")
* [Document Management system in Third-party Risk Management](https://servicenow-prod.fluidtopics.net/UCVelcjq1LP9tkJ53E_usA "Learn how the enhanced Document Management system supports third-party collaboration and internal workflows in Third-party Risk Management (TPRM).")  
**Related tasks**   

* [Generate AI-assisted draft responses in a TPRM assessment](https://servicenow-prod.fluidtopics.net/~Aa6vaW4r~lAHG9MoOvmWQ "Use the Smart Assessment Response Assist skill to generate draft responses for assessment questionnaires using vendor documents from the Document Management System (DMS) and previously completed assessments.")

*[\>]: and then