---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Enable email with third-party contacts

# Enable email with third-party contacts {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure email communication with third-party contacts to enable email notification of assessments and issues.

## Before you begin

Role required: admin

## About this task

Note:  
Third-party contacts see your organization's name in all references on the Third-party portal. You specify the name in the `sn_vdr_risk_asmt.company.name` property setting. See [Configure TPRM properties](https://servicenow-prod.fluidtopics.net/9lJM8SW1APiGqRwL7gM6Zg "Configure property settings for a variety of TPRM operations.").

## Procedure

1. Navigate to AllSystem PropertiesEmail Properties.
2. Select both the Email sending enabled and Email receiving enabled check boxes and then select Save.  
   Email sending and email receiving are enabled at the system level.

## What to do next

You can now proceed with configuring email communication scenarios, including those that involve external or third-party contacts.

Assessment-related email notifications are now sent as a single consolidated summary instead of individual per-event messages. Users can configure notification frequency, detail level, and delivery channel from their notification preferences. Multi-language email templates are available for supported languages.

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