---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Define the scope and begin the assessment

# Define the scope and begin the assessment {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Define the scope by adding a business service to the Importance and impact tolerance assessment. With this assessment, you can estimate the impact and possible disruptions that can affect your business services.

## Before you begin

Role required: sn_oper_res.manager

## Procedure

1. Navigate to WorkspacesOperational Resilience WorkspaceListImportance and impact tolerance assessmentAll assessments and select the assessment that you're working on.  
   The Details tab displays the assessment details.  
   The Scope tab is displayed for the assessment where you can add the services to be assessed.
2. In the Scope tab, select Add, choose the services for the assessment, and select Add again.  
   A message is displayed that the services are successfully added to the list. The services are listed in the Scope tab.
3. To send the assessment and request a response from the assessor, select Assess.  
   The state of the assessment is updated to Pending response.
{#submit-an-assessment-in-ws__steps_lvy_snd_1vb}

## Result

The state of the assessment is updated to Pending response. The assessor of the assessment receives an email notification with a link to the assessment.  
Note:  
If there are no approvers, the state of the assessment automatically changes to the Approved state.

## What to do next

The assessor logs into the instance or selects the assessment link received in the notification, responds to the assessment, and submits the results. For more information, see [Submit the assessment](https://servicenow-prod.fluidtopics.net/elSJRo16PbWsHDB2b~Lkzg "Log in as an assessor of the Importance and impact tolerance assessment, respond to the questionnaire, and submit the assessment in Operational Resilience Workspace for an approval.").

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