---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Respond to assessments

# Responding to assessments {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Smart Assessment Engine application to help assessors complete assessment requests. Track your progress and let the system automatically save your information.

## Assessment response overview {#sae-respond-to-asmnt__section_lsp_wdr_vbc}

If you have the Assessment actor \[sn_smart_asmt.actor\] role, you can submit responses to an assigned assessment. Here are some more key functionalities:

* A progress indicator displays how much of the assessment you have completed.
* Questions are paginated, making it easier to navigate through the assessment.
* Your work is automatically saved, eliminating the risk of potential data loss.
* An assessment administrator \[sn_smart_asmt.assessment_admin\] can cancel assessments that are no longer needed.
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If you have the assessment reassign \[sn_smart_asmt.reassign\] role, you can reassign in-progress assessments to another user. If your template manager or administrator has added reference information, such as scope-related
information, you can view it in the Details section of your assessment. If relevant to the state of the assessment, the scope, requester, assignee, the requested and due dates are listed in the Details section by default.

While responding to an assessment, you can collaborate at the level of individual questions through three features on each question card: Comments for question-specific conversation,
Work notes for private threads available only to users with a configured role, and question Flags for marking questions that need attention. For an overview of these features,
including how their visibility and permissions are controlled, see [Collaboration in assessments](https://servicenow-prod.fluidtopics.net/yIaHj6w8llDRrZ8Pxb1rBQ "Collaboration in Smart Assessment Engine enables you to add multiple contributors to an assessment and support live collaboration with real-time updates. It also displays presence indicators to show who is active on the assessment.").

The following example shows how your progress, save status, assessment status, reference information, actions, and more are indicated in the assessment view.  
Figure 1. Example of an in-progress assessment

## Assessment response features {#sae-respond-to-asmnt__section_omq_5m2_ndc}

Navigating assessments
:   Assessment actors can navigate through an assessment by selecting the section of questions they're ready to answer.

Saving assessments
:   Your assessment progress is automatically saved and your save status is indicated by the saved badge ![Saved badge.]().

Progress tracking in assessments
:   The progress bar indicates how many questions remain in the assessment including required and optional questions.

Filtering questions
:   Responders can narrow the question list by selecting one or more filters from the filter drop-down list. Multiple filters can be combined to focus on questions that match every selected criterion. For
    details on each available filter and how to combine them, see [Filtering questions in an assessment](https://servicenow-prod.fluidtopics.net/if_lX2F0QmaBQKvWeCsUFg "In SAE, narrow the question list in an assessment by selecting one or more filters from the filter dropdown. Filters can be combined to focus on questions that match every selected criterion.").{#sae-respond-to-asmnt__dd_jsk_bfb_mjc}
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