---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create an assessment template category

# Create an assessment template category {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read

Create an assessment template category in the Smart Assessment Engine application so that you can organize and grant access to the assessment templates that are related.

## Before you begin

Role required: sn_smart_asmt.assessment_admin

## About this task

Template purposes enforce data segregation for templates. A purpose controls which users can view a template. Each assessment template is associated with a purpose. To view a template within a specific purpose, you must have
a category role associated with that purpose.

Additional fields may appear on this form depending on which plugins are active. If the Basic Scoring for Smart Assessments (com.sn_smart_scoring) is installed, the following fields are available: Enable normalization,
Normalization strategies and Default normalization strategy fields.

## Procedure

1. Navigate to AllSmart Assessment EngineAdministrationTemplate Categories.
2. On the Assessment template categories list, select New and then fill in the form.  
   {#sae-asmnt-template-category-create__table_krg_p53_2yb__entry__2}

   | Field | Description |
   |-|-|
   | Name | Unique meaningful name for the template category. For example, <kbd class="ph userinput">Food storage compliance</kbd>. |
   | Category roles | Specifies the minimum roles required to view templates within this category. To create or view a template in this category, a user must have one or more of these roles in addition to their base SAE role (such as template_manager or template_reader). This is a multi-select field, allowing each category to be linked to multiple roles. |
   | Description | Text that helps others to understand the purpose of including templates in this category. |
   | Active | Option to activate the category. By default, newly defined template categories are active. |
   | Is AI response enabled | Option to activate automated AI-generated responses for assessments associated with that category. When this option is selected, responders working on assessments triggered from templates in this category see the Draft responses with AI action and can run the Smart Assessment Response Assist skill on those assessments. The Smart Assessment Response Assist skill must also be turned on in the AI Admin Hub console for the action to be functional. For more information, see [Activate Smart Assessment response assist skill](https://servicenow-prod.fluidtopics.net/QlrhjFjPBCcMWW_ZktS36Q "Activate and configure the Smart Assessment response assist skill in ServiceNow Otto. The skill automatically drafts responses for assessment questionnaires by using previously answered questions and supporting documents to improve accuracy and consistency."). |
   | General settings ||
   | Enable quick edit | When enabled, allows users with the template_manager role to modify published templates assigned to this category. Changes affect both ongoing and future assessments. When inactive (default), published templates are locked and can't be edited. |
   | Inherit read access for embedded assessment | Option that enables read-access inheritance from a parent record to assessments triggered from templates in this category. When selected, assessments in this category inherit read access from the parent record in which they are embedded --- a user must have both the Smart Assessment role required for the assessment and read access to the parent record to view the assessment. For more information on embedded assessments, see [Embedded assessments](https://servicenow-prod.fluidtopics.net/PMrzGLGeX~IxnIYIKxlM3w "Upstream applications can embed the Smart Assessment Engine responder experience directly within their workspace and control which interface components are visible."). |
   | Embedded assessment parent table | Table of the parent record from which assessments inherit read access. The trigger configuration for assessments in this category must pass the sys_id of a record in this table when the assessment is created. This field appears only when Inherit read access for embedded assessment is selected. |
   | Access settings ||
   | Worknotes roles | Multi-select field that specifies which user roles can view and post work notes on questions in assessments associated with this template category. This field is empty by default and work notes are inactive. When the field is empty, only the assessment administrator can see the Work notes tab. Add one or more roles to enable work notes for users with those roles. Users without one of the configured roles don't see the Work notes tab. |
   | Set defaults for templates ||
   | Enable normalization | Automatically enables normalization when this category is assigned to an assessment template. |
   | Normalization strategies | Normalization strategies available. This field appears only when Enable normalization field is selected. |
   | Default normalization strategy | Default normalization strategy for an assessment assigned with this category. This field appears only when Enable normalization field is selected. |
   [Table 1. Assessment template category form]

   {#sae-asmnt-template-category-create__table_krg_p53_2yb}
3. Select Submit.  
   The system generates the assessment template category and adds it to the list of categories that can be specified when designing an assessment template. Active categories are only available for use while categorizing templates.

## Result

The assessment template category is created and available for use when designing assessment templates.

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