---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Activate Smart Assessment response assist skill

# Activate Smart Assessment response assist skill {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Activate and configure the Smart Assessment response assist skill in ServiceNow Otto®. The skill automatically drafts responses for assessment questionnaires by using previously answered questions and supporting documents to improve accuracy and consistency.

## Before you begin

Install the ServiceNow Otto for Smart Assessment Engine (SAE) plugin (sn_smart_ai_assist).

Role required: sn_nowassist_admin.nsa_admin

## About this task

Note:  
The Smart Assessment Response Assist skill is on by default. If you turned it off, follow the steps in this task to turn it on.

## Procedure

1. Navigate to AdminAI Admin Hub.
2. On the AI Skills tab, under the Technology workflow group, select Risk \& Sustainability.
3. On the ServiceNow Otto® skills for Risk \& Sustainability page, select Turn on under the Smart Assessment Response Assist skill.
4. Select Turn on.
5. Select Risk \& Sustainability to return to the page listing all Risk and Sustainability-related skills or close the dialog box to remain on the same page.

## Result

The Smart Assessment Response Assist skill is active and available for assessment questionnaires. Configure the skill at the template category level as needed.

## What to do next

Configure AI response at template category level, for more information see [Create an assessment template category](https://servicenow-prod.fluidtopics.net/ySw5ARD4rsFKsd4_~5~VEQ "Create an assessment template category in the Smart Assessment Engine application so that you can organize and grant access to the assessment templates that are related.").

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