---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Manage and assign source document alerts

# Manage and assign source document alerts {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read

Assign source document alerts that are received from the regulatory intelligence
provider to an appropriate user. You can review other properties of the source document
alert.

## Before you begin

Role required: sn_grc_reg_change.manager

## About this task

As a manager, you can view and assign the source document alerts to users with the
sn_grc_reg_change.user role. The user can then perform actions on the source
document alerts.

## Procedure

1. Navigate to AllApplicationRegulatory Change ManagementRegulatory AlertsUnassigned Alerts.  
   All the regulatory alerts in your instance are displayed. You can view the unassigned alerts and assign them to a specific user. An incoming alert is automatically assigned to the New state.
2. In the regulatory alert list, select a source document alert by using the Type column.  
   The alert record for the source document alert is displayed.
3. To assign the alert, set the Coordinator field to the appropriate user.  
   You can review the other properties of the alert to help you determine the appropriate user to assign to.{#manage-source-document-feeds__table_rkr_v1y_fnb__entry__2}

   | Fields | Description |
   |-|-|
   | Title | Title of the source document type of alert as received from the provider. |
   | Citation | Citation number for the source document that is received from the alert provider. |
   | Provider URL | Provider URL for the alert. |
   | Regulatory body URL | URL of the regulatory body that is associated with the alert. |
   | Provider | Name of the alert provider. |
   | Coordinator | User who is assigned the alert. |
   | State | State of the alert. |
   | Type | Type of the regulatory alert. For example, source document. |
   | Taxonomy ||
   | Regulatory body | Organization that exercises a regulatory function, such as a government agency. |
   | Sector | Different business segments for your organizations, such as banking and insurance. |
   | Theme | Broad topics that you can use to classify your regulatory content. Possible themes are Privacy, Operational Resilience, and Regulatory Filings. |
   | Jurisdiction | Location where a regulatory or legal body can extend the legal authority. |
   | Content type | Different categories of content that a regulatory body can issue, such as legislative materials, regulations, and rules. |
   | Dates ||
   | Source publication date | Date when the particular regulatory event is actually published by the regulatory body. |
   | Effective date | Date when the particular regulatory event will be applicable. |
   | Expiration date | Date when the particular regulatory event will expire. |
   | Comments date | Date until when the comments can be provided for the regulatory event. |
   | Compliance date | Date by which the regulatory event will be compliant. |
   | Activity Journal ||
   | Additional comments | Additional comments related to the alert. |
   | Activities | Log of the activities related to the alert. |
   [Table 1. Regulatory Alert form]

   {#manage-source-document-feeds__table_rkr_v1y_fnb}
4. Select Update.

## Result

The source document alert is assigned to the selected user and it is listed under the All Assigned Alerts module in the application.
**Related tasks**   

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* [Add an AI-recommended citation to a regulatory alert](https://servicenow-prod.fluidtopics.net/8q1fu5fyVh9sdp87Hm8pXw "Add an AI-recommended citation to a regulatory alert by using the GRC: Predictive Intelligence application.")
* [Manage and assign regulatory event alerts](https://servicenow-prod.fluidtopics.net/EMu3G45TEUJqUnaCl4re0w "Assign regulatory event alerts that are received from the regulatory intelligence provider to an appropriate user. You can review other properties of the regulatory event alert.")
* [Train and use the similarity solution to recommend citations on regulatory alerts](https://servicenow-prod.fluidtopics.net/FfF6VvqEcBGvegQoBoakoA "Train and use the machine learning solution by activating the Governance, Risk, and Compliance Predictive Intelligence plugin. The solution enables the system to automatically recommend correct citations on regulatory alerts to associate.")

*[\>]: and then


