---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Email notifications in Regulatory Change Management

# Email notifications in Regulatory Change Management {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

A number of email notifications are sent by the Regulatory Change Management application.

## Email notifications {#email-notifications-in-rcm__section_e3r_333_ydc}

The following table describes the recipient list of notifications and the associated conditions when a notification is sent.

<br />

{#email-notifications-in-rcm__id_hry_k33_ydc__entry__2}

| Notification | Recipients |
|-|-|
| Regulatory feed closed | Coordinator |
| When a regulatory feed is deferred | Coordinator |
| When a regulatory feed is assigned | Coordinator |
| Regulatory action task last day | assigned_to (comp user/risk user) |
| Regulatory action task assigned | assigned_to (comp user/risk user) |
| Regulatory change task assigned | assigned_to (reg change user) |
| Regulatory change task approved | assigned_to (reg change user) |
| Regulatory change task rejected | assigned_to (reg change user) |
| Regulatory change task cancelled | assigned_to (reg change user) |
| Regulatory change task reminder due today | assigned_to (reg change user) |
| Source document import task assigned | assigned_to (reg change user) |
| Source import document task approved | assigned_to (reg change user) |
| Source import document task rejected | assigned_to (reg change user) |
| Source import document task cancelled | assigned_to (reg change user) |
| Import document task reminder due today | assigned_to (reg change user) |
| Review regulatory change task | Approver |
| Risk assessment- Reassessment completed | Approver |
| Notify assessor | Assessor |
| Notify approver/approver changed | Approver |
| Assessor changed | Assessor |
| Notify assessor of assessment cancellation when the risk assessment methodolgy retires | Assessor |
| Notify assessment cancellation by owner | Assessor |
| Notify about upcoming due date | Assessor |
| Notify about due date passed | Assessor |
| Final notification for due date passed | Assessor |
| Smart assessment overdue | Assessor |
| Smart assessment is completed | Requester of assessment |
| Smart assessment created | Assessor |
| Smart assessment cancelled when alert is closed/cancelled | Assessor |
| Smart assessment cancelled by RCM admin | Assessor |
| Smart assessment reassigned | Assessor |
[ ]

{#email-notifications-in-rcm__id_hry_k33_ydc}