---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Use

# Using Personal Data Rights {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Use the Personal Data Rights application to create new requests to manage your personal data.
* **[Submit privacy requests using external-facing PDR form](https://servicenow-prod.fluidtopics.net/ksQa7Q45mQRZO9V~cm0bbA)**   
  Submit a privacy request through your organization's external-facing Personal Data Rights (PDR) form, either for yourself or as an authorized agent acting on behalf of someone.
* **[Create a Personal Data Rights request](https://servicenow-prod.fluidtopics.net/XAULDGOlr8elsPr0GI0mAg)**   
  Create a request regarding your personal data to request access to, correction of, or deletion of personal information held by an organization or entity.
* **[Add action tasks to a Personal Data Rights request](https://servicenow-prod.fluidtopics.net/26VraQRq7lcz410QTMd3yA)**   
  Create action tasks for a Personal Data Rights request and assign them to the appropriate task owners. Action tasks are tasks that are created to facilitate and complete a valid personal data rights request
* **[Accept and work on a Personal Data Rights task](https://servicenow-prod.fluidtopics.net/jCQ5HALbrBNsNC17G6X_lA)**   
  Accept Personal Data Rights (PDR) tasks that are assigned to you. Unless you accept the work, you will not be able to work towards closing the task.
* **[Modify email templates](https://servicenow-prod.fluidtopics.net/QpbXxFqi8FYIXTJiYyrURQ)**   
  You can modify the email templates to align the messages with your organization's branding, or to add disclaimers required by regional regulations.