---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

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    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

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workflow :

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---

# Send an email from a privacy case

# Send an email from a privacy case {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Send emails from a privacy case to seamlessly communicate with various stakeholders and regulators and gather more information about the case. All the emails sent and received are stored in the Privacy Case Management application.

## Before you begin

Role required: sn_privacy_case.privacy_case_analyst

## Procedure

1. Navigate to AllPrivacy ManagementPrivacy Workspace.
2. Select the list ![]() icon.
3. Select All Cases.
4. Open the case that from which you want to send an email.
5. Select the More actions icon on the top right corner.
6. Select Compose Email.
7. Draft the email.
8. Select Send Email.
{#send-email-from-a-privacy-case__steps_dd3_p2l_b1c}

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