---
sourceDocument: Australia Governance, Risk, and Compliance
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/governance-risk-compliance

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Governance, Risk, and Compliance

ft:clusterId :

    - grc

bundleId :

    - grc

workflow :

    - Technology


---

# Create PI data elements

# Create PI data elements {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Create PI data elements based on residents' personal information collected during the business process, such as phone numbers and email IDs. Use pre-configured elements or create new ones. Customize for data elements for
specific regions or map a single PI data element to multiple regions.

## Before you begin

Role required: sn_privacy_case.privacy_case_admin

## Procedure

1. Navigate to AllPrivacy Case ManagementBreach Assessment ConfigurationPI Data Elements.
2. On the form, fill in the fields.  
   {#create-pi-data-elements__table_bvg_3ss_zzb__entry__2}

   | Field | Description |
   |-|-|
   | Label | Category to which the data element belongs. For example, phone number, email address, and so on. |
   | Name | Unique name to identify the data element. |
   | Type | Type of preconfigured PI data element type with which the data element must be associated. |
   | Application | Name of the application this data element applies to. This field is automatically set to GRC: Privacy Case Management. |
   | Active | Option to activate the PI data element. |
   | Applied to | Location of where the data element is applicable. The options are as follows: * All regions * Specific to a region {#create-pi-data-elements__ul_cvg_3ss_zzb} |
   | Description | Brief description of the data element. |
   [Table 1. PI data element form]

   {#create-pi-data-elements__table_bvg_3ss_zzb}
3. Select Submit.
{#create-pi-data-elements__steps_avg_3ss_zzb}

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